Elective Surgery Booking Coordinator

FHFT Education Academy; Frimley; On-site; GBP 16,000 - 17,000; Part time

Job summary

Frimley Health NHS Foundation Trust in Frimley is seeking an Elective Bookings Officer to join the Surgery Waiting List Bookings Team across Frimley Park and Heatherwood Hospitals. This part-time role supports patient pathways by coordinating booking and rescheduling elective inpatient procedures.

You will liaise with patients, clinical teams and colleagues to arrange appointments efficiently, maintain data accuracy and help the service meet national targets.

Qualifications

• GCSE English and Maths pass or equivalent.
• ECDL or equivalent.
• NVQ Level 2 Administration or equivalent practical knowledge.

Responsibilities

• Coordinate and manage booking and rescheduling of elective inpatient procedures.
• Liaise with patients, clinical teams and colleagues to arrange appointments.
• Handle internal and external telephone enquiries with a flexible approach.
• Maintain data collection and records to meet local and national performance targets.

Skills

Communication skills

Attention to detail

Customer service

Call centre experience

Education

GCSE English and Maths

ECDL

NVQ Level 2 Administration

Job description

Frimley Health NHS Foundation Trust in Frimley is seeking an Elective Bookings Officer to join the Surgery Waiting List Bookings Team across Frimley Park and Heatherwood Hospitals. This part-time role supports patient pathways by coordinating booking and rescheduling elective inpatient procedures.

You will liaise with patients, clinical teams and colleagues to arrange appointments efficiently, maintain data accuracy and help the service meet national targets.