Efficient Mailroom & Admin Support (Data Entry)

Co-op; West of England; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Annual bonus

Holiday entitlement 28-32 days

Pension up to 10% employer contrib.

30% Co-op discount on products

Stream – early access to pay

Virtual healthcare

Training and development

Job summary

Co-op Legal Services is seeking a Mailroom Administrator to join our team in Bristol. You will handle mail processing, data entry in the case management system, and unseen documents with care as part of a busy, office-based environment.

The role supports multiple departments with a focus on accuracy, privacy, and timely service delivery. Flexible hours exist within a standard 37.5-hour week, and a generous benefits package accompanies this position.

Qualifications

• Excellent organisation skills, with the ability to prioritise effectively.
• Excellent attention to detail and accuracy.
• The ability to pick up new processes and systems with training.
• Previous experience in an administrative role is desirable but not essential.

Responsibilities

• Open, sort, collect and process mail from across Co-op Legal Services to support the business in delivering an excellent customer service.
• Scan confidential documents received onto the case management system so that the documents can be assigned to the correct cases.
• Deliver un-scanned items to the relevant person or department.
• Identify the case reference on any unreferenced documents to accurately prepare them for scanning.
• Provide site services support as required to ensure that visitors are welcomed, and deliveries are received.
• Store, retrieve and distribute wills, handling all documents with care and confidentiality.

Skills

Organisation skills

Attention to detail

Learning new processes

Administrative experience (desirable)

Job description

Co-op Legal Services is seeking a Mailroom Administrator to join our team in Bristol. You will handle mail processing, data entry in the case management system, and unseen documents with care as part of a busy, office-based environment.

The role supports multiple departments with a focus on accuracy, privacy, and timely service delivery. Flexible hours exist within a standard 37.5-hour week, and a generous benefits package accompanies this position.