Efficient Administrator - Repairs & Planning (Temp)

Pertemps Tm; Exeter; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Holiday pay

Weekly pay

Job summary

Pertemps TM is seeking an Administrator on a temporary basis to support a busy housing team. The role involves handling repair cases, coordinating with multiple departments and reducing missed appointments.

Working hours are 37 per week, Monday to Friday with two day patterns, and pay is £14.31 per hour plus holiday pay, with weekly pay. The successful candidate will be organised, detail-oriented and able to use IT systems including Outlook, Excel and Teams.

Qualifications

• Strong administrative and organisational skills.
• Excellent attention to detail and accuracy.
• Good customer service experience.
• Confidence in professional conversations with customers regarding access for repairs.
• Experience using IT systems and Microsoft Office, including Outlook, Excel and Microsoft Teams.

Responsibilities

• Process no-access repair cases.
• Work closely with Customer Services, Enforcement, Housing and Planning teams.
• Provide general administrative support to the Planning team.
• Investigate booking issues and help find suitable resolutions.
• Keep up to date with internal systems, procedures and compliance requirements.
• Produce daily reports.
• Communicate confidently and professionally with customers and colleagues regarding repairs access.
• Deliver a high standard of customer service at all times.

Skills

Administrative skills

Attention to detail

Customer service experience

Professional communication

Tools

Outlook

Excel

Microsoft Teams

Job description

Pertemps TM is seeking an Administrator on a temporary basis to support a busy housing team. The role involves handling repair cases, coordinating with multiple departments and reducing missed appointments.

Working hours are 37 per week, Monday to Friday with two day patterns, and pay is £14.31 per hour plus holiday pay, with weekly pay. The successful candidate will be organised, detail-oriented and able to use IT systems including Outlook, Excel and Teams.