Service Coordinator

JobsTrackR; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A specialist engineering company is seeking a Service Coordinator in Northampton. This role involves supporting the service and air quality divisions through administration and coordination tasks. The ideal candidate is highly organized, confident, and thrives in a fast-paced environment, with opportunities for growth within the company.

Benefits

Flexible working options

Cycle to work scheme

Private medical insurance

Private pension scheme

On-site parking

Qualifications

• Experience in a similar administration or coordinator role.
• Background in engineering or construction is ideal.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).

Responsibilities

• Preparing and issuing quotations for service work.
• Managing service and testing contracts.
• Scheduling engineer site visits and coordinating resources.

Skills

Communication

Organisational skills

Attention to detail

Tools

Microsoft Office

CRM systems

Job description

Service Coordinator.
Northampton.
Up to £30,000 per annum DOE.
Mon–Thurs 8:00–16:30 Fri 8:00–15:00.

Our client, a specialist engineering company who provide tailored solutions for industrial air quality, including system installation and maintenance across the UK. They are seeking a Service Coordinator to become a vital part of the team.
This is an excellent opportunity for a highly organised, confident individual who thrives in a fast-paced environment and is eager to grow with a dynamic company.

Benefits:

• Flexible working options.
• Cycle to work scheme.
• Private medical insurance.
• Private pension scheme.
• On-site parking.

What You'll Be Doing:
Reporting to the Service Manager and Operations Director, this role is key role in supporting the administration and coordination of both the service and air quality divisions.
Your responsibilities will include:

• Preparing and issuing quotations for service work, testing, and training courses.
• Managing service and testing contracts.
• Scheduling engineer site visits and coordinating resources.
• Administering the CRM system and maintaining the customer database.
• Creating management reports and tracking customer feedback.
• Handling incoming and outgoing calls and correspondence.
• Managing purchase orders and ensuring timely delivery of materials.
• Raising invoices in line with contract agreements.
• Organising service meetings, agendas, and meeting notes.
• Supporting other service division functions as required.

What We’re Looking For:

• Experience in a similar administration or coordinator role
• Background in engineering or construction is ideal.
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Knowledge of CRM systems such as Tradify and Xero is a plus
• Excellent communication skills and attention to detail
• Strong organisational skills with the ability to manage and prioritise multiple tasks independently.

Reach out to Justin Norley at Stirling Warrington to learn more.