Education Visitor Assistant - Heritage & Education

English Heritage; Dover; On-site; GBP 2,300 - 3,400; Part time

Benefits offered by this job

Comprehensive training

Career progression in heritage

Apprenticeship opportunities

Live music/history events

Free access for you and up to 6 guests

25% discount in shops and cafes

Enhanced parental leave

Holiday entitlement pro rata to 28+

Pension contributions up to 10%

Job summary

English Heritage at Dover Castle is seeking a Visitor Assistant focused on delivering education visits to join our team, working 5 hours per week. No history background required; we value passion for people and excellent customer service to create engaging experiences for a diverse audience.

You will deliver Discovery Visit sessions to young people and will be trained to run sessions in the Dover Castle Escape Room.

Qualifications

• No history background required; passion for people and excellent customer service are essential.
• Some paid or voluntary experience with young people is required.

Responsibilities

• Deliver education sessions for young people as part of Discovery Visit at Dover Castle.
• Lead sessions in the Dover Castle Escape Room and provide engaging visitor experiences.
• Deliver great customer service to a diverse audience and support visitors throughout their visit.

Job description

English Heritage at Dover Castle is seeking a Visitor Assistant focused on delivering education visits to join our team, working 5 hours per week. No history background required; we value passion for people and excellent customer service to create engaging experiences for a diverse audience.

You will deliver Discovery Visit sessions to young people and will be trained to run sessions in the Dover Castle Escape Room.