Education Software Discovery & Scoping Specialist

IRIS; United Kingdom; Remote; GBP 55,000 - 75,000; Full time

Job summary

IRIS Education is seeking a Solutions Consultant to shape the scoping and delivery of customer software implementations. You will transform customer requirements into practical, deliverable Statements of Work and collaborate with Sales, Pre-Sales and delivery teams to set clear expectations.

You will drive focused discovery, articulate milestones, dependencies and exclusions, and hand over structured plans to delivery teams to maximise project success.

Qualifications

• Experience gathering and challenging business requirements.
• Experience writing Statements of Work, proposals, scoping documents or comparable contractual documentation.
• Clear, precise writing and a careful eye for assumptions, dependencies and exclusions.

Responsibilities

• Get involved when customers buy new software or expand their use of IRIS Education products.
• Ask the questions that matter: challenge unclear requirements and identify gaps, risks and dependencies with Sales and Pre-Sales.
• Explore customers' objectives, operations, data and constraints through focused discovery conversations.
• Create clear Statements of Work covering deliverables, milestones, assumptions, responsibilities and exclusions.
• Balance ambition with practicality, clarifying effort, sequencing and risk before scope is finalised.
• Give project teams a well-structured handover, so they can start delivery without repeating discovery.
• Develop knowledge across our education software portfolio and help build reusable scoping templates and guidance.

Skills

Requirements gathering

Scope definition

Proposals writing

Documentation

Stakeholder engagement

Commercial awareness

Job description

IRIS Education is seeking a Solutions Consultant to shape the scoping and delivery of customer software implementations. You will transform customer requirements into practical, deliverable Statements of Work and collaborate with Sales, Pre-Sales and delivery teams to set clear expectations.

You will drive focused discovery, articulate milestones, dependencies and exclusions, and hand over structured plans to delivery teams to maximise project success.