Education Programme Enrolment Sales Consultant

Singapore Human Resources Institute (SHRI); Penarth, High Street; On-site; GBP 26,000 - 38,000; Full time

Job summary

SHRI Academy, the training and professional development arm of the Singapore Human Resources Institute (SHRI), is expanding its education programme portfolio and hiring an Enrolment Sales Consultant (Education) to drive programme sales and enrolment growth through proactive lead generation, consultative selling, and disciplined follow-ups.

You will own the sales pipeline, handle inbound enquiries, advise on eligibility and funding, and coordinate enrolments, recruitment events, and post-event

Qualifications

• Diploma or degree in Business, Marketing, Education or HR.
• Minimum 2 years experience in Academy/training/education sales, corporate training, enrolment services, or programme operations with sales exposure.

Responsibilities

• Own the sales pipeline: generate leads via outbound outreach, referrals, partners, events, and digital channels; qualify opportunities and drive conversion.
• Handle inbound enquiries promptly, conduct needs diagnosis, recommend suitable programmes and pathways, and close enrolments.
• Provide accurate guidance to prospective learners on eligibility, funding options, and programme requirements (e.g. SkillsFuture/SSG-related pathways where relevant).
• Support recruitment activities (open houses, roadshows, info sessions, corporate briefings) and follow through with structured post-event conversion plans.
• Track and report key metrics (leads, conversions, class-fill rate, follow-up SLAs, revenue/enrolment projections).
• Manage enrolment lifecycle: applications, documentation, confirmations and payment coordination.
• Conduct orientations/ pre-course briefings and ensure learners are ready.
• Maintain clean records in CRM/ database; ensure timely updates and accurate reporting.
• Coordinate with lecturers, learners, vendors, and internal stakeholders to ensure smooth programme delivery and service recovery when issues arise.
• Ensure documentation and operations comply with relevant requirements and internal procedures; maintain audit ready records.

Education

Diploma/Degree in Business, Marketing, Education, HR or related fields

Job description

SHRI Academy, the training and professional development arm of the Singapore Human Resources Institute (SHRI), is expanding its education programme portfolio and hiring an Enrolment Sales Consultant (Education) to drive programme sales and enrolment growth through proactive lead generation, consultative selling, and disciplined follow-ups.

You will own the sales pipeline, handle inbound enquiries, advise on eligibility and funding, and coordinate enrolments, recruitment events, and post-event