Enrollment Advisor, Higher Education Programs

Global University Systems; Greater London; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Annual leave 25 days

Pension contributions

Travel loan

Eye care support

Professional development

Job summary

Global University Systems is seeking Program Advisors to promote the University programme portfolio to prospective students via phone, email, and online meetings, playing a key role in the sales and recruitment team.

You will manage the student pipeline from enquiry through to enrolment, supporting domestic and international students throughout the full application journey with minimal supervision and a consultative enrolment approach.

Qualifications

• 1+ years exposure to the higher education industry.
• 2+ years of professional, full-time sales experience in a closing sales role.
• 1+ years of experience working through complex sales cycles with multiple touch points and decision makers.
• 2+ years’ track record of meeting revenue targets and performance quotas.
• 2+ years of experience managing an accurate pipeline and reporting from a CRM.
• Ability to record productivity, report from and maintain sales CRM systems, spreadsheets, and collate data.
• Fast learner, meticulous attention to detail with near perfect verbal and written communication skills.
• A problem-solving and positive attitude with an interest in higher education and the legal profession.

Responsibilities

• Proactively manage and respond to a high volume of prospective students through phone, sms, video calls, emails and chats.
• Continuously learn and master the course offerings and programs provided by the University through structured training and independent research.
• Provide individually tailored consultations and advice to prospective students, adapting communication style to meet diverse needs
• Guide students through the full application journey: from initial enquiry through to application completion, offer conversion, and enrolment.
• Explore a students’ career aspirations and confidently match them to relevant programmes
• Advise international students on visa, immigration, and compliance requirements where applicable
• Build and maintain strong relationships with prospective students, providing tailored guidance and solutions, keeping applicants engaged and informed through their enrolment process
• Deliver excellent customer service to students and stakeholders at all stages of the recruitment cycle
• Represent the University in a professional, positive, and engaging manner at all times
• Accurately maintain CRM systems with a high level of attention to detail, ensuring all student records are kept up to date
• Identify opportunities for new business and recruitment avenues within the market
• Support continuous improvement in recruitment processes and student conversion strategies

Skills

Sales experience

CRM experience

Relationship management

Communication skills

Prospecting / lead generation

Higher education awareness

Data reporting

Education

Marketing/Commerce/Tech bachelor or honours degree

Tools

CRM software

Job description

Global University Systems is seeking Program Advisors to promote the University programme portfolio to prospective students via phone, email, and online meetings, playing a key role in the sales and recruitment team.

You will manage the student pipeline from enquiry through to enrolment, supporting domestic and international students throughout the full application journey with minimal supervision and a consultative enrolment approach.