Education IT Manager — Multi-Site On-site Lead

Mackenzie Jones IT; Greater London; On-site; GBP 55,000 - 60,000; Full time

Job summary

Mackenzie Jones IT in London is seeking an IT Manager for an education organisation. The role combines hands-on IT management with team leadership across three London sites, consolidating IT services, standardising platforms and establishing consistent IT support and MSP provision.

You will lead day-to-day IT operations, manage budgets and suppliers, drive a shared operating model, and ensure GDPR and security compliance while travel between sites as needed.

Qualifications

• Proven IT Management experience with leadership and staff development.
• Education sector experience is desirable; other sectors considered.
• Strong hands-on Windows Desktop, Windows Server & macOS support and troubleshooting.
• Strong Microsoft Intune & MDM across laptops, desktops & tablets.
• Strong Microsoft 365, Entra ID / Active Directory knowledge.
• Network administration incl. switches, WLAN, DNS/DHCP/VLANs.
• High-level network security, firewalls, VPNs and security policies.
• Experience managing IT budgets, MSPs and external suppliers.
• Experience supporting classroom AV and interactive screens.
• Knowledge of GDPR and IT-related legislation; strong communication and planning.

Responsibilities

• IT Service Delivery: lead IT services, infrastructure and support for staff and pupils.
• IT Consolidation & Strategy: develop IT roadmaps, standardise platforms and deliver projects end-to-end.
• MSP Selection & Management: run RFI/RFPs, evaluate suppliers and transition to shared MSP.
• Service Delivery: establish a shared service desk and improve escalation processes.
• Team Leadership: manage and develop IT engineers across locations.
• Technical Ownership: oversee networks, servers, Windows/macOS devices, 365/Intune, identity platforms.
• Security & Governance: maintain data protection and GDPR compliance.
• Commercial & Stakeholder Management: manage budgets, suppliers and contracts.
• Hands-on Support: stay involved in troubleshooting and delivery with the team and MSP.

Skills

IT management

Leadership

Stakeholder management

Troubleshooting

Planning

Independent work

Tools

Microsoft 365

Intune / MDM

Active Directory

Networking

Windows Server

Google Workspace

Job description

Mackenzie Jones IT in London is seeking an IT Manager for an education organisation. The role combines hands-on IT management with team leadership across three London sites, consolidating IT services, standardising platforms and establishing consistent IT support and MSP provision.

You will lead day-to-day IT operations, manage budgets and suppliers, drive a shared operating model, and ensure GDPR and security compliance while travel between sites as needed.