Education ICT Support Specialist

City of Wolverhampton Council; Wolverhampton; On-site; GBP 27,000 - 30,000; Full time

Job summary

Wolverhampton City Council is seeking an ICT Support Technician to join the Schools ICT Technical Support Services. The role covers installation, configuration, maintenance and service delivery across multiple school sites, with a flexible work style and 37 hours per week.

The ideal candidate will have strong customer service and communication skills, and possess technical ICT qualifications or equivalent experience. DBS check is required; interviews on 19 October 2026.

Qualifications

• Customer service experience in a technical environment.
• Strong communication with diverse audiences.
• Technical ICT qualifications or equivalent experience.

Responsibilities

• Install, configure, maintain and deliver ICT services across school sites.
• Manage client-server operations and network configuration changes.
• Plan development and ensure efficient ICT support within policy and regulatory frameworks.
• Adapt to changing ICT environments and contribute to team growth.

Skills

Customer service

Communication

ICT qualifications

Job description

Wolverhampton City Council is seeking an ICT Support Technician to join the Schools ICT Technical Support Services. The role covers installation, configuration, maintenance and service delivery across multiple school sites, with a flexible work style and 37 hours per week.

The ideal candidate will have strong customer service and communication skills, and possess technical ICT qualifications or equivalent experience. DBS check is required; interviews on 19 October 2026.