Education Administrator

Royal College of Veterinary Surgeons (RCVS); Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

The Royal College of Veterinary Surgeons (RCVS) in London is seeking an Administrative Assistant to support the SME Manager and Education Department in delivering the Statutory Membership Examination (SME). Travel to examination delivery sites in the UK may be required.

You will coordinate with examination centres, prepare materials, attend meetings, and assist with candidate support before and on exam days. Strong organisation, IT skills, and clear communication are essential.

Responsibilities

• Liaise with examination centres and examiners, coordinating diaries and ensuring availability.
• Prepare necessary examination equipment and other resources.
• Attend Board meetings and take minutes.
• Support the Examinations Manager to schedule examiner training and standardisation events.
• Process results from examinations to include sending results letters.
• Process applications and renewal applications for the SME and assist with the maintenance of the active list of potential candidates.
• Assist with examinations appeal documentation and evidence.
• Assist in supporting candidates with any issues they may have in the lead up to the exams and on the day of the written and practical exams.

Job description

Job Purpose

To provide administrative support for the Statutory Membership Examinations (SME) Manager and Education Department. Working in the Education team you will work primary with the Examinations Manager, playing a key role in the successful production and delivery of the Statutory Membership Examination (SME) and support for the candidates listed on the Intention to sit list. Travel to examination delivery sites elsewhere in the UK may be required on occasions.

You will also be required to support other work being undertaken in the Education Department when required.

Key Responsibilities

Support the Examinations Manager in the effective management of the SME specifically:

• Liaise with examination centres and examiners, coordinating diaries and ensuring availability.
• Prepare necessary examination equipment and other resources.
• Attend Board meetings and take minutes.
• Support the Examinations Manager to schedule examiner training and standardisation events.
• Process results from examinations to include sending results letters
• Process applications and renewal applications for the SME and assist with the maintenance of the active list of potential candidates
• Assist with examinations appeal documentation and evidence
• Assist in supporting candidates with any issues they may have in the lead up to the exams and on the day of the written and practical exams. This may mean support in person at the event or support remotely

Other Responsibilities

• Work with relevant members of the Education Department to manage, review and update policies and procedures ensuring existing processes align with our strategic objectives.
• Work with relevant members of the Education Department on project and innovation work, as required.
• Attend and contribute to both in-person and virtual team meetings.
• Attend and contribute to both professional and public facing events where necessary.
• Work with Education department colleagues to ensure the website and RCVS Academy learning content relating to veterinary education and the SME is up-to-date and relevant.
• Carry out any other relevant tasks as may be reasonably requested by the Director of Education.
• Excellent time management and proven ability to meet deadlines.
• Strong organisational skills including the ability to prioritise tasks.
• Excellent verbal and written communication skills; ability to liaise with stakeholders at all levels, with varying cultural and technical backgrounds, in a professional and compassionate manner.
• The ability to work accurately and pay attention to detail.
• Experience of working effectively as part of a team.
• Experience of responding promptly and effectively to enquiries.
• Effective problem-solving skills and ability to determine solution-based approaches.
• Competence in the use of a variety of IT systems, including databases.
• Ability to interpret and relay information in a timely manner.