EdTech Sales & Data Administrator

BMC Recruitment Group Ltd; Gateshead; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

On-site parking

Collaborative environment

Learning & development opportunities

20 days holiday

Job summary

BMC Recruitment Group Ltd is recruiting on behalf of an education technology business for a Sales Administrator to join the team. The role focuses on customer data management, live chat support and reporting to enable efficient sales processes and strong customer experiences.

You will support both Sales and Customer Success, handle confidential information with discretion and work across multiple systems in a collaborative environment.

Qualifications

• Good administrative and organisational skills with excellent attention to detail.
• Ability to handle confidential information with discretion and professionalism.
• Strong written and verbal communication skills with customers.
• Good IT and data entry skills.
• Ability to manage multiple priorities and meet deadlines.
• Proactive, dependable and collaborative approach.

Responsibilities

• Process and maintain confidential customer data in line with GDPR.
• Ensure CRM records are accurate, complete and consistently maintained.
• Manage data imports, exports and cleansing to maintain data integrity.
• Provide first-line support via live chat and email.
• Respond to customer queries efficiently and record interactions in systems.
• Support multiple tasks and systems across the Sales and Customer Success teams.

Skills

Administrative skills

Organisational skills

Attention to detail

Communication skills

IT skills

Data entry

Prioritisation

Proactive & collaborative

Tools

CRM systems

Job description

BMC Recruitment Group Ltd is recruiting on behalf of an education technology business for a Sales Administrator to join the team. The role focuses on customer data management, live chat support and reporting to enable efficient sales processes and strong customer experiences.

You will support both Sales and Customer Success, handle confidential information with discretion and work across multiple systems in a collaborative environment.