Senior Service Advisor

Tapp Recruit Ltd; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A reputable main dealership in Brighton is looking for an experienced Service Advisor to join their well-established team. This role offers exciting growth opportunities and the chance to work in a dynamic environment. As a Service Advisor, you will utilize your exceptional communication skills and customer-focused approach to ensure client satisfaction. The ideal candidate will be self-motivated, organized, and possess the ability to build effective working relationships with diverse personnel. If you are ready to take the next step in your career and thrive in a supportive team, this opportunity is perfect for you.

Qualifications

• Exceptional communication skills and professional appearance are essential.
• Ability to handle difficult customers and maintain confidentiality.

Skills

Clear and concise communication skills

Excellent time management

Ability to build effective working relationships

Customer-focused approach

Self-prioritisation of workload

Outstanding telephone manner

Adherence to departmental processes

Upselling skills

Job description

Tapp Recruit is seeking an experienced Service Advisor to join a reputable main dealership in Brighton. This role offers growth opportunities within a well-established team.

Skills Required

Essential:

• Clear and concise communication skills, both verbal and written
• Excellent time management
• Ability to build effective working relationships with diverse personnel
• Customer-focused approach
• Self-prioritisation of workload based on business needs
• Outstanding telephone manner
• Adherence to departmental processes

Desirable:

• Experience deputising for the aftersales manager
• Background in a Service Department
• Customer dealing experience
• Upselling skills for additional products/services

Personal Attributes

Essential:

• Exceptional communication skills
• Alignment with brand aims and objectives
• Professional and smart appearance
• Organised and efficient
• Confidentiality maintained
• Ability to handle difficult or distressed customers
• Self-motivated team player
• Initiative-driven

If you believe you are a suitable fit, please submit your CV. We look forward to contacting you soon.