ED Receptionist & Administrative Clerk

North West Anglia NHS Foundation Trust; Peterborough; On-site; GBP 19,000 - 23,000; Full time

Job summary

North West Anglia NHS Foundation Trust is seeking a Band 2 Receptionist/Clerical Officer to join the Peterborough City Hospital team. Based in the Emergency Department and Ambulatory Care areas, you will provide clerical and reception support, including booking in patients, maintaining records, and handling calls to ensure smooth patient flow.

The role requires accurate data entry, filing, and general office tasks, with a focus on high-quality customer service and professionalism in a fast-paced

Responsibilities

• Booking in patients on arrival
• Maintaining accurate and confidential patient records
• Filing and general document management
• Arranging clinic appointments
• Handling telephone enquiries in a professional and timely manner
• Entering data onto hospital computer systems
• Supporting the ED administration team with basic office tasks
• Ensuring confidentiality and professionalism at all times
• Supporting the patient booking-in process across a variety of shift patterns

Job description

North West Anglia NHS Foundation Trust is seeking a Band 2 Receptionist/Clerical Officer to join the Peterborough City Hospital team. Based in the Emergency Department and Ambulatory Care areas, you will provide clerical and reception support, including booking in patients, maintaining records, and handling calls to ensure smooth patient flow.

The role requires accurate data entry, filing, and general office tasks, with a focus on high-quality customer service and professionalism in a fast-paced