ED Administrative Services Lead | Patient-Centric Operations

Bedfordshire Hospitals NHS Foundation Trust; Bedford; Presencial; GBP 42 000 - 54 000; Tempo integral

Resumo da oferta

Bedfordshire Hospitals NHS Foundation Trust in Bedfordshire is seeking an experienced Administrative Team Manager to lead the Emergency Department's reception and administrative services at Bedford Hospital. You will provide a confidential, high-quality management service and support the smooth running of the department.

Reporting to the ED Service Manager, you will oversee workforce planning, recruitment, performance and attendance, data quality, clinical coding compliance, and engagement with

Qualificações

• Experience in administrative management within a clinical environment.
• Ability to lead and develop administrative teams with a focus on patient-centred care.
• Strong governance, data accuracy, and coding compliance.

Responsabilidades

• Lead the ED administrative and reception teams and manage workloads.
• Oversee patient registration, UTC appointment management and coding activities.
• Monitor performance, attendance, rota coordination, and staff development.
• Ensure compliance with Trust policies and support service improvement initiatives.

Conhecimentos

Leadership

Workforce management

Recruitment

Training & development

Data quality

Clinical coding

Performance management

Ferramentas

Policy & procedures

Descrição da oferta de emprego

Bedfordshire Hospitals NHS Foundation Trust in Bedfordshire is seeking an experienced Administrative Team Manager to lead the Emergency Department's reception and administrative services at Bedford Hospital. You will provide a confidential, high-quality management service and support the smooth running of the department.

Reporting to the ED Service Manager, you will oversee workforce planning, recruitment, performance and attendance, data quality, clinical coding compliance, and engagement with