Ecommerce Lead

Debenhams Group; Manchester; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Senior Manager or Ecommerce Lead to spearhead their Ecommerce team. This role is pivotal in shaping the online shopping experience, ensuring product visibility, and optimizing customer journeys across global storefronts. The ideal candidate will bring significant experience in Ecommerce strategy and team leadership, thriving in a fast-paced environment while fostering collaboration and innovation. With a supportive team culture and exciting benefits, this opportunity promises to be a rewarding next step in your career.

Benefits

Share Schemes

Flexible Core Hours

Health and Wellbeing Benefits

40% Discount on Brands

Social Calendar Events

Qualifications

• Significant experience in leading Ecommerce teams and strategy.
• Strong leadership and people management skills.
• Highly organized with strong attention to detail.

Responsibilities

• Lead a team of ecommerce assistants and execs in a collaborative environment.
• Ensure product visibility and navigation are fully optimized.
• Build strong relationships with internal and external stakeholders.

Skills

Ecommerce Strategy

Team Leadership

Customer Journey Improvement

Reporting and Analysis

Stakeholder Management

Education

Bachelor's Degree

MBA or Equivalent

Tools

Ecommerce Platforms

UX Testing Tools

Analytics Software

Job description

You know all about our high street roots and bricks and mortar stores. Now, we're looking to the future. Since 2021, we've embraced some changes. Debenhams hasn’t made a comeback - we’ve been here since 1778, evolving and adapting to the times. This is Debenhams today - Britain’s Leading Online Department Store.

We are more than a department store - we are an institution. From creating the blueprint for designer collaborations with designers at Debenhams, to launching countless brands and inventing the beauty counter, we’ve consistently shaped the retail landscape.

We don’t underestimate the power of our brand or the place we hold in people’s hearts. This is only the beginning of the next chapter for Debenhams.

Britain needs Debenhams.....Debenhams needs you!

The Role

We are looking for a strong Senior Manager or existing Ecommerce Lead to lead our strong team, reporting to the Head of Ecommerce at Debenhams.

As the leader of the Ecommerce team you will be responsible for all team strategy, output and processes. You will work closely with a wide number of internal teams to ensure that we are showcasing our products and messages in an optimal way, across our global storefronts.

Your Team

You’ll be part of a medium-sized, collaborative, and supportive team that thrives in a fast-paced environment, focused on finding solutions. Our team plays a critical role in the business by ensuring the smooth day-to-day operation of the website, making sure all products, campaigns, and promotional activities launch on time and align with the broader business strategy.

What you'll be doing?

• Leading a team of ecommerce assistants, Execs and Senior Execs creating a collaborative and innovative work environment
• Ensure products, product visibility and navigation are fully optimised
• Feed into the UX testing roadmap to ensure a continued focus on customer journey improvement
• Feed into product hierarchy to ensure accurate attribution to drive product findability
• Define reporting and analysis to demonstrate value and feed into wider business decisions
• Build strong relationships with key internal stakeholders and key external partners
• Work closely with Marketing, Studio, Buying and Merchandising teams to optimise key trends, promotions and categories
• Lead and develop the team to ensure weekly new in targets are met
• Ensure the accurate delivery of campaign launches and promotions
• Provide requirements to the tech team to develop our tools and systems

What value you can bring

• Significant experience in leading Ecommerce teams and strategy
• A strong leader and people manager
• An innovative, strategic mind
• A flexible, can-do attitude
• Highly organised with strong attention to detail
• A team player
• A Self-motivated with the ability to work in a fast-paced environment

Why Join Us?

• You’ll get the opportunity to take part in our various share schemes
• Core hours enable you to flex your working times around your needs on an ad hoc basis
• Benefits that support your health and wellbeing
• There’s up to 40% discount off our all of our brands
• Our social calendar? Next level
• With HQs in Manchester and London and offices across the globe (some are dog friendly!), we offer a buzzing atmosphere and the Debenhams community culture wherever you work

#LI-JA1 #Ecommerce #ecommercelead