Ecommerce Lead

Elite Executive Recruitment; Lancaster; Hybrid; GBP 38,000 - 40,000; Full time

Benefits offered by this job

Hybrid working 3 days office / 2 days

Modern equipment

Free parking

Autonomy to shape the role

Career progression across UK/Europe

Job summary

Elite Executive Recruitment is seeking a hands-on eCommerce Lead for a growing UK eCommerce business. You will own the digital customer experience, design and content, reporting to the Head of Ecommerce and mentoring a Design & Content Apprentice.

The role covers UX, UI, content, email campaigns and digital creative with scope to improve and shape the function. Strong portfolio and commercial impact are valued.

Qualifications

• Strong eCommerce and digital design experience.
• UX/UI experience with a portfolio demonstrating commercial results.
• Figma experience and ideally exposure to Magento 2 or another enterprise eCommerce platform.
• Strong copywriting and content experience.
• Email marketing/design experience.
• An understanding of analytics, CRO and customer behaviour.
• The ability to manage multiple projects and work independently.
• Experience mentoring or developing junior colleagues.

Responsibilities

• Improve website UX, design and conversion across key customer journeys.
• Create digital designs and prototypes using Figma.
• Use GA4, Clarity and testing tools to understand customer behaviour and improve performance.
• Create website content, commercial copy and longer-form content.
• Design email campaigns and reusable templates.
• Produce creative for social, paid media and wider digital channels.
• Develop a consistent design system across Figma and Canva.
• Keep creative and content commercially focused and on brand.
• Mentor and support a junior team member.

Skills

eCommerce design

UX/UI

Copywriting

Email marketing

Analytics & CRO

Project management

Mentoring

Independent work

Tools

Figma

Magento 2

Job description

We re recruiting for an established and growing eCommerce business looking for a hands‑on eCommerce Lead to take ownership of its digital customer experience, design and content.

This is a broad, commercially focused role covering UX, UI, content, email and digital creative. The website and brand are already in a strong position, but there s plenty of scope to improve, introduce new ideas and shape how the digital function develops.

You ll report to the Head of Ecommerce, work closely with Ecommerce, Product and Commercial teams, and mentor a Design & Content Apprentice.

The role

• Improving website UX, design and conversion across key customer journeys.
• Creating digital designs and prototypes using Figma.
• Using GA4, Clarity and testing tools to understand customer behaviour and improve performance.
• Creating website content, commercial copy and longer‑form content.
• Designing email campaigns and reusable templates.
• Producing creative for social, paid media and wider digital channels.
• Developing a consistent design system across Figma and Canva.
• Keeping creative and content commercially focused and on brand.
• Mentoring and supporting a junior team member.

You ll ideally have:

• Strong eCommerce and digital design experience.
• UX/UI experience with a portfolio demonstrating commercial results.
• Figma experience and ideally exposure to Magento 2 or another enterprise eCommerce platform.
• Strong copywriting and content experience.
• Email marketing/design experience.
• An understanding of analytics, CRO and customer behaviour.
• The ability to manage multiple projects and work independently.
• Experience mentoring or developing junior colleagues.

Experience with Canva, HTML/CSS, SEO, A/B testing, video or photography would be a bonus.

You don't need to tick every box. We re looking for someone commercial, creative, curious and hands‑on who wants genuine ownership rather than simply executing briefs.

What s on offer?

• £38,000 £40,000 + bonus
• Hybrid working 3 days office / 2 days home
• Modern equipment and free parking
• Genuine autonomy and opportunity to shape the role
• Career progression as the business grows across the UK and Europe