Ecommerce Lead

Elite Executive Recruitment; Lancashire; Hybrid; GBP 38,000 - 40,000; Full time

Benefits offered by this job

Hybrid work pattern

Modern equipment

Career progression

Autonomy

Job summary

Elite Executive Recruitment is recruiting an eCommerce Lead to own the digital customer experience, design and content across UX, UI, copy and emails. You will report to the Head of Ecommerce and mentor a Design & Content Apprentice, shaping the direction of the digital function.

The role covers improving UX and conversions, creating reusable templates, and developing a consistent design system while collaborating with Ecommerce, Product and Commercial teams.

Qualifications

• Broad eCommerce design and digital design experience.
• Portfolio demonstrating UX/UI results.
• Figma proficiency; Magento 2 exposure advantageous.
• Strong copywriting and content experience.
• Email marketing and design experience.
• Understanding of analytics, CRO and user behavior.
• Ability to manage multiple projects and work independently.
• Experience mentoring juniors.

Responsibilities

• Improve website UX, design and conversion across key journeys.
• Create digital designs and prototypes using Figma.
• Use GA4, Clarity and testing tools to analyse behaviour and drive performance.
• Create website content and longer-form copy.
• Design email campaigns and reusable templates.
• Produce creative for social, paid media and other digital channels.
• Develop a consistent design system across Figma and Canva.
• Keep creative work on-brand and commercially focused.
• Mentor and support a junior team member.

Skills

eCommerce design

UX/UI design

Copywriting

Email marketing

Analytics/CRO

Project management

Mentoring

Tools

Figma

Canva

Magento 2

HTML/CSS

Job description

We re recruiting for an established and growing eCommerce business looking for a hands‑on eCommerce Lead to take ownership of its digital customer experience, design and content.

This is a broad, commercially focused role covering UX, UI, content, email and digital creative. The website and brand are already in a strong position, but there s plenty of scope to improve, introduce new ideas and shape how the digital function develops.

You ll report to the Head of Ecommerce, work closely with Ecommerce, Product and Commercial teams, and mentor a Design & Content Apprentice.

The role

• Improving website UX, design and conversion across key customer journeys.
• Creating digital designs and prototypes using Figma.
• Using GA4, Clarity and testing tools to understand customer behaviour and improve performance.
• Creating website content, commercial copy and longer‑form content.
• Designing email campaigns and reusable templates.
• Producing creative for social, paid media and wider digital channels.
• Developing a consistent design system across Figma and Canva.
• Keeping creative and content commercially focused and on brand.
• Mentoring and supporting a junior team member.

You ll ideally have:

• Strong eCommerce and digital design experience.
• UX/UI experience with a portfolio demonstrating commercial results.
• Figma experience and ideally exposure to Magento 2 or another enterprise eCommerce platform.
• Strong copywriting and content experience.
• Email marketing/design experience.
• An understanding of analytics, CRO and customer behaviour.
• The ability to manage multiple projects and work independently.
• Experience mentoring or developing junior colleagues.

Experience with Canva, HTML/CSS, SEO, A/B testing, video or photography would be a bonus.

You don't need to tick every box. We re looking for someone commercial, creative, curious and hands‑on who wants genuine ownership rather than simply executing briefs.

What s on offer?

• £38,000 £40,000 + bonus
• Hybrid working 3 days office / 2 days home
• Modern equipment and free parking
• Genuine autonomy and opportunity to shape the role
• Career progression as the business grows across the UK and Europe