Ecommerce Lead

Elite Executive Recruitment; Preston; Hybrid; GBP 38,000 - 40,000; Full time

Benefits offered by this job

Bonus

Hybrid working

Modern equipment

Free parking

Career progression

Job summary

Elite Executive Recruitment is seeking a hands-on eCommerce Lead to own the digital customer experience, design and content for an established online business. The role covers UX, UI, content, email and digital creative, with scope to shape the digital function and drive commercial results.

You’ll report to the Head of Ecommerce, collaborate with Ecommerce, Product and Commercial teams, and mentor a Design & Content Apprentice.

Qualifications

• Hands-on eCommerce and digital design experience.
• Portfolio showing commercial results across UX/UI and content.
• Experience with Figma and Magento 2 or similar enterprise eCommerce.
• Strong copywriting and content experience across digital channels.
• Email marketing/design experience.
• Understanding analytics, CRO and customer behaviour.
• Ability to manage multiple projects and work independently.
• Experience mentoring juniors.

Responsibilities

• Improve website UX, design and conversion across key journeys.
• Create digital designs and prototypes using Figma.
• Use GA4 and Clarity to analyse behavior and improve performance.
• Create website content and longer-form content.
• Design email campaigns and reusable templates.
• Produce creative for social, paid media and digital channels.
• Develop a design system across Figma and Canva.
• Keep creative and content on-brand and commercially focused.
• Mentor and support a junior team member.

Skills

eCommerce

UX/UI design

Figma

Copywriting

Email marketing

Mentoring

Tools

Figma

GA4

Clarity

Canva

Magento 2

HTML/CSS

Job description

We're recruiting for an established and growing eCommerce business looking for a hands-on eCommerce Lead to take ownership of its digital customer experience, design and content.

This is a broad, commercially focused role covering UX, UI, content, email and digital creative. The website and brand are already in a strong position, but there's plenty of scope to improve, introduce new ideas and shape how the digital function develops.

You'll report to the Head of Ecommerce, work closely with Ecommerce, Product and Commercial teams, and mentor a Design & Content Apprentice.

The role

• Improving website UX, design and conversion across key customer journeys.


• Creating digital designs and prototypes using Figma.


• Using GA4, Clarity and testing tools to understand customer behaviour and improve performance.


• Creating website content, commercial copy and longer-form content.


• Designing email campaigns and reusable templates.


• Producing creative for social, paid media and wider digital channels.


• Developing a consistent design system across Figma and Canva.


• Keeping creative and content commercially focused and on brand.


• Mentoring and supporting a junior team member.

You'll ideally have:

• Strong eCommerce and digital design experience.


• UX/UI experience with a portfolio demonstrating commercial results.


• Figma experience and ideally exposure to Magento 2 or another enterprise eCommerce platform.


• Strong copywriting and content experience.


• Email marketing/design experience.


• An understanding of analytics, CRO and customer behaviour.


• The ability to manage multiple projects and work independently.


• Experience mentoring or developing junior colleagues.

Experience with Canva, HTML/CSS, SEO, A/B testing, video or photography would be a bonus.

You don't need to tick every box. We're looking for someone commercial, creative, curious and hands-on who wants genuine ownership rather than simply executing briefs.

What's on offer?

• £38,000-£40,000 + bonus


• Hybrid working — 3 days office / 2 days home


• Modern equipment and free parking


• Genuine autonomy and opportunity to shape the role


• Career progression as the business grows across the UK and Europe

If you're looking for a role combining eCommerce, design, content and customer experience, with the freedom to make a real impact, we'd love to hear from you