Ecommerce Growth Manager

Hydraquip Ltd; Strood; Presencial; GBP 40 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

20 days holiday + bank holidays + buy-

Company pension

Wellbeing support & rewards platform

Volunteering day

Refer-a-Friend bonus

Cycle to Work

Full training & ongoing development

Resumo da oferta

Hydraquip Ltd, the UK’s largest independent Hose & Hydraulics company, is seeking an experienced Ecommerce Lead to drive growth, optimise performance and shape digital strategy. You will own the ecommerce platform, lead customer acquisition and retention initiatives, and collaborate with internal and external partners to deliver measurable revenue improvements.

The role requires strong analytics, commercial acumen and experience with CRM/ERP and ecommerce platforms.

Qualificações

• Proven experience driving growth in an ecommerce/sales environment.
• Track record of revenue growth and improved commercial performance.
• Strong commercial awareness and analytical skills.
• Experience developing customer acquisition and retention strategies.
• Experience managing product data, catalogues and ecommerce platforms.
• Proficient with spreadsheets, CRM, ERP and ecommerce platforms.
• Strong Google Analytics experience.

Responsabilidades

• Own the ecommerce platform and deliver sustainable revenue growth.
• Develop and implement customer acquisition, retention and trade account growth initiatives.
• Improve website performance, conversion rates and customer experience.
• Manage product information, pricing, catalogue structure and data accuracy.
• Analyse sales and website data to identify opportunities and inform decisions.
• Build and maintain dashboards, KPIs and MI.
• Utilise CRM, ERP and ecommerce systems to improve efficiency and performance.
• Lead customer service and sales support to drive loyalty.
• Identify new revenue opportunities and service offerings.
• Collaborate with internal and external partners to drive growth.

Conhecimentos

Growth strategy

Ecommerce analytics

CRM/ERP experience

Google Analytics

Stakeholder management

Data-driven decisions

Content pricing & product data

Project management

Ferramentas

Magento

Shopify

WooCommerce

CRM systems

ERP systems

Descrição da oferta de emprego

Hydraquip is the UK’s largest independent Hose & Hydraulics company, built on the skill and commitment of our employees. Our continued growth means investment in training, career progression, and recognition for quality work.

Why join Hydraquip?

• Competitive salary
• 20 days holiday + bank holidays, increasing with service, with the option to purchase up to 5 additional days each year
• Company pension, wellbeing support & access to a wide‑ranging employee benefits & rewards platform, including a paid volunteering day, Refer‑a‑Friend bonus and Cycle to Work scheme
• Full training and ongoing development provided

Reporting to the Senior Marketing and Digital Partner, you will lead and grow our ecommerce business, identifying opportunities to increase sales, improve customer experience and drive commercial success. This is a hands‑on role suited to someone who enjoys combining digital expertise, commercial thinking and data analysis to deliver results.

Key responsibilities include:

• Taking ownership of the ecommerce platform and delivering sustainable revenue growth.
• Developing and implementing customer acquisition, retention and trade account growth initiatives.
• Improving website performance, conversion rates and overall customer experience.
• Managing product information, pricing, catalogue structure and data accuracy.
• Analysing sales, customer and website data to identify commercial opportunities and support decision-making.
• Building and maintaining reporting dashboards, KPIs and management information.
• Utilising CRM, ERP and ecommerce systems to improve efficiency and commercial performance.
• Leading customer service and sales support activities to drive customer satisfaction and loyalty.
• Identifying new revenue opportunities, product categories and service offerings.
• Working with internal stakeholders, suppliers and external partners to deliver business growth initiatives.

Essential Experience:

• Proven experience driving growth within a B2B ecommerce, sales or commercial environment.
• Demonstrable track record of delivering revenue growth and improving commercial performance.
• Strong commercial awareness and analytical skills.
• Experience developing customer acquisition and retention strategies.
• Experience managing product data, catalogues and ecommerce platforms.
• Proficient in using spreadsheets, CRM, ERP and ecommerce systems.
• Strong Google Analytics experience.
• Excellent communication, stakeholder management and organisational skills.
• Ability to manage multiple priorities and deliver measurable results.
• High attention to detail and commitment to data accuracy.

Desirable Experience

• Experience within engineering, hydraulics, fluid power, industrial distribution or technical product sectors.
• Experience with Magento, Shopify, WooCommerce or similar ecommerce platforms.
• Knowledge of SEO, conversion optimisation and ecommerce best practices.
• Experience managing external agencies and third‑party partners.
• Understanding of AI, automation and digital transformation technologies.