B2B Ecommerce Growth Lead

Hydraquip Ltd; Strood; Presencial; GBP 40 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

20 days holiday + bank holidays + buy-

Company pension

Wellbeing support & rewards platform

Volunteering day

Refer-a-Friend bonus

Cycle to Work

Full training & ongoing development

Resumo da oferta

Hydraquip Ltd, the UK’s largest independent Hose & Hydraulics company, is seeking an experienced Ecommerce Lead to drive growth, optimise performance and shape digital strategy. You will own the ecommerce platform, lead customer acquisition and retention initiatives, and collaborate with internal and external partners to deliver measurable revenue improvements.

The role requires strong analytics, commercial acumen and experience with CRM/ERP and ecommerce platforms.

Qualificações

• Proven experience driving growth in an ecommerce/sales environment.
• Track record of revenue growth and improved commercial performance.
• Strong commercial awareness and analytical skills.
• Experience developing customer acquisition and retention strategies.
• Experience managing product data, catalogues and ecommerce platforms.
• Proficient with spreadsheets, CRM, ERP and ecommerce platforms.
• Strong Google Analytics experience.

Responsabilidades

• Own the ecommerce platform and deliver sustainable revenue growth.
• Develop and implement customer acquisition, retention and trade account growth initiatives.
• Improve website performance, conversion rates and customer experience.
• Manage product information, pricing, catalogue structure and data accuracy.
• Analyse sales and website data to identify opportunities and inform decisions.
• Build and maintain dashboards, KPIs and MI.
• Utilise CRM, ERP and ecommerce systems to improve efficiency and performance.
• Lead customer service and sales support to drive loyalty.
• Identify new revenue opportunities and service offerings.
• Collaborate with internal and external partners to drive growth.

Conhecimentos

Growth strategy

Ecommerce analytics

CRM/ERP experience

Google Analytics

Stakeholder management

Data-driven decisions

Content pricing & product data

Project management

Ferramentas

Magento

Shopify

WooCommerce

CRM systems

ERP systems

Descrição da oferta de emprego

Hydraquip Ltd, the UK’s largest independent Hose & Hydraulics company, is seeking an experienced Ecommerce Lead to drive growth, optimise performance and shape digital strategy. You will own the ecommerce platform, lead customer acquisition and retention initiatives, and collaborate with internal and external partners to deliver measurable revenue improvements.

The role requires strong analytics, commercial acumen and experience with CRM/ERP and ecommerce platforms.