Ecommerce Executive

Whitbread; Dunstable; On-site; GBP 32,000 - 37,000; Full time

Benefits offered by this job

Performance bonus

Health insurance

Pension matching

Bonus benefits

Job summary

Whitbread is seeking an Ecommerce Executive to shape and optimise our online performance from Whitbread Court, Dunstable. You will work within the Commercial & Marketing team to drive revenue, conversions and customer satisfaction through data-driven initiatives.

You will collaborate across product, analytics, marketing technology and commercial teams, executing domain plans and supporting experimentation to translate ideas into measurable results.

Qualifications

• E-commerce experience in a digital role focused on commercial performance.
• Hands-on experience with A/B testing and experimentation.
• Experience delivering personalisation and optimisation for digital journeys.
• Proficiency in analytics, KPIs, tagging and performance reporting.
• Content management experience with onsite updates and brand alignment.

Responsibilities

• Execute domain plans and support experimentation to drive online performance.
• Analyse performance trends and translate insights into improvements.
• Collaborate with product, analytics, marketing tech and commercial teams.
• Contribute to personalisation initiatives and customer journey optimisations.
• Support the implementation of A/B tests and new propositions.

Skills

E-commerce experience

A/B testing

Personalisation

Analytics

Content management

Tools

Adobe Analytics

Job description

Job Title: Ecommerce ExecutiveSalary: ...

Job Title: Ecommerce Executive

Salary: £32,000 - £37,000 dependant on skills and experiences up to 15% bonus + health + 10% matched pension + bens

Contract Type: Permanent

Location: Office based - Whitbread Court, Dunstable

Role Overview

Are you passionate about digital experiences, customer journeys, and data-driven growth? This is an exciting opportunity to join our Commercial & Marketing team as an Ecommerce Executive, where you’ll play a pivotal role in shaping and optimising our online performance.

Working closely with the Ecommerce Manager, you’ll bring digital experiences to life by executing innovative domain plans, supporting experimentation programmes, and driving improvements that directly impact revenue, conversion, and customer satisfaction. From launching new propositions to refining customer journeys, you’ll see your ideas translate into real, measurable results.

This is a highly collaborative and fast-paced role where no two days are the same. You’ll work across product, analytics, marketing technology, and commercial teams, gaining broad exposure to how a modern ecommerce function operates. Whether you're analysing performance trends, contributing to A/B testing strategies, or enhancing personalisation initiatives, you’ll constantly be learning and building valuable, future-ready skills.

If you’re curious, commercially minded, and excited by the opportunity to experiment, optimise, and make a tangible impact, this role offers the perfect platform to grow your ecommerce career.

Minimum Criteria

• E-commerce experience – Demonstrable experience in an e-commerce or digital role, ideally supporting commercial performance, digital trading, and online customer journeys.
• A/B testing and experimentation – Proven hands-on experience supporting A/B testing or experimentation, including test setup, measurement, analysis, and reporting.
• Personalisation and optimisation – Experience using data and insight to deliver personalisation, optimisation and improvements to digital customer experiences.
• Analytics and performance reporting – Confidence working with KPIs, trend analysis, tagging/tracking, and using tools such as Adobe Analytics to monitor and report on performance.
• Content management – Hands-on experience managing digital content, including onsite updates, maintaining accuracy, and ensuring alignment with brand or business guidelines.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 203523-4492

Advertised: 18 Aug 2026