Ecommerce Executive

dSb Recruitment Consultancy Ltd; Chester; On-site; GBP 26,000 - 38,000; Full time

Job summary

dSb Recruitment Consultancy Ltd is seeking an eCommerce Executive to join a busy online trading team, helping to deliver an exceptional customer experience while driving online sales performance. The role blends commercial thinking with data, merchandising and digital execution across Buying, Marketing, Supply Chain and IT.

You will manage online product listings, support promotions, upload content, and monitor sales and customer behaviour to identify opportunities.

Qualifications

• Experience in eCommerce or digital merchandising.
• Strong data analysis and interpretation of sales data.
• Able to manage multiple priorities across teams.
• Proficient with Excel and digital trading platforms.

Responsibilities

• Maintain and optimise online product listings with accurate content.
• Execute promotional campaigns and online trading activity.
• Upload banners, descriptions and merchandising updates.
• Monitor sales and user behaviour to identify trends.
• Support data-driven online trading strategies across teams.
• Coordinate with Buying and Supply Chain for stock accuracy.
• Work with Marketing to optimise category performance across channels.
• Collaborate with Development and IT on site improvements.
• Track competitor activity and market trends.

Skills

Analytical

Organised

Collaborative

Customer-focused

Tools

Excel

CMS platforms

Job description

Overview

Are you passionate about eCommerce and online retail? Do you enjoy working in a fast-paced environment where no two days are the same? We're looking for an eCommerce Executive to join a busy and growing online trading team, helping to deliver an exceptional customer experience while driving online sales performance.

This is a fantastic opportunity for someone who enjoys combining commercial thinking with data, merchandising and digital execution. Working closely with Buying, Marketing, Supply Chain and IT, you\'ll play a key role in ensuring the website is optimised, engaging and trading effectively.

Responsibilities

• Managing and maintaining online product listings, ensuring content is accurate, engaging and up to date.
• Supporting the execution of promotional campaigns, seasonal events and online trading activity.
• Uploading website content including banners, product descriptions and merchandising updates.
• Monitoring sales performance and customer behaviour, identifying trends and opportunities to improve performance.
• Supporting online trading strategies through data-driven recommendations and cross-functional collaboration.
• Working closely with Buying and Supply Chain teams to ensure product availability and stock accuracy.
• Collaborating with Marketing to optimise category performance across email, social media and affiliate channels.
• Liaising with Development and IT teams to identify website improvements and resolve any functionality issues.
• Keeping up to date with competitor activity, market trends and external factors that may influence customer behaviour.

Qualifications

We\'re looking for a commercially minded individual with a passion for eCommerce and digital retail. You\'ll be analytical, organised and confident working across multiple teams to deliver an outstanding online shopping experience.

You\'ll ideally have:

• Previous experience within an eCommerce, Online Trading or Digital Merchandising role.
• Strong analytical skills with the ability to interpret sales and website performance data.
• Excellent organisational skills and the ability to manage multiple priorities.
• A proactive, collaborative approach with strong communication skills.
• A keen eye for detail and a customer-first mindset.
• An interest in online retail trends and digital customer behaviour.
• Confidence using Microsoft Excel and digital trading platforms (experience with CMS or eCommerce platforms would be advantageous).

Most importantly, you\'ll be enthusiastic, resilient and eager to make a real impact within a fast-paced retail environment.

About the Company

Join one of the UK\'s leading retailers, where people are at the heart of everything they do. They pride themselves on delivering exceptional value to our customers while creating a supportive, collaborative culture where colleagues are recognised, celebrated and given every opportunity to succeed.

This is a business that genuinely invests in its people, offering ongoing development, career progression and the chance to be part of an ambitious, innovative eCommerce team. If you\'re looking for a role where your ideas will be valued and your career can grow, we\'d love to hear from you.

Salary

Depending on Experience