eCommerce Enablement Lead — Hybrid & Growth

TD SYNNEX UK&I; Basingstoke; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

Private healthcare

Matched pension

Enhanced parental & family leave

Moments that matter time off

Job summary

TD SYNNEX UK&I is seeking an eCommerce Enablement Executive to drive digital commerce initiatives across customer engagement, eCommerce, and digital integration. The role focuses on promoting eCommerce tools, improving webshop and EDI processes, and delivering customer-centric training to internal teams and clients.

You will collaborate with the UK&I eCommerce Enablement Manager to support feature development, testing, and release readiness, while tracking adoption metrics and risks to ensure

Qualifications

• Experience with eCommerce tools and SAP is an advantage.
• Strong customer service orientation and excellent communication skills.
• Analytical mindset and ability to work independently.
• Willingness to adapt to changing environments and collaborate across regions.

Responsibilities

• Align and promote the use of eCommerce tools internally and externally, delivering targeted training and support to internal teams and customers.
• Oversee webshop offering and EDI integration support, identifying automation opportunities to enhance scalability.
• Serve as the first escalation point for local eCommerce issues and document learnings for future improvements.
• Collaborate on UK&I eCommerce initiatives with the eCommerce Enablement Manager and support feature development, testing, and release readiness.
• Monitor adoption metrics, project milestones, issues and risks, and report findings.

Skills

eCommerce

Digital platforms

EDI

SAP

Customer service

Communication skills

Analytical abilities

Workload management

Tools

SAP

Job description

TD SYNNEX UK&I is seeking an eCommerce Enablement Executive to drive digital commerce initiatives across customer engagement, eCommerce, and digital integration. The role focuses on promoting eCommerce tools, improving webshop and EDI processes, and delivering customer-centric training to internal teams and clients.

You will collaborate with the UK&I eCommerce Enablement Manager to support feature development, testing, and release readiness, while tracking adoption metrics and risks to ensure