Ecommerce & CRM Growth Architect

Generator Hostels ltd.; Greater London; Hybrid; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Birthday holiday

Employee bounty program

2 free nights accommodation across any

Reduced room rates for staff

International career opportunities

Online learning tools

Job summary

Generator Hostels Ltd. is seeking an energetic eComms & CRM Executive to drive the digital growth of our website across Generator properties.

Based at our Central London Head Office, you will ensure our site is a high-performing channel that inspires guests and converts searches into bookings. You will own website analytics, SEO initiatives, content updates through CMS, and collaborate with external partners to optimise campaigns and CRM activity.

Qualifications

• 2–3 years in a digital marketing, eCommerce, or website-focused role.
• Strong exposure to SEO and website content management.
• Familiarity with CMS platforms and managing complex website content.
• Analytical skills with GA4, Google Search Console, and Google Tag Manager.
• Basic understanding of HTML/CSS and how content is structured.

Responsibilities

• Manage and optimise the website as a core digital channel, ensuring content is accurate and aligned with commercial priorities.
• Analyse website performance (traffic, engagement, conversion) and identify improvement opportunities.
• Support and execute SEO initiatives including keyword research and on-page optimisation.
• Contribute to SEO/website strategy using performance data and trends.
• Serve as a point of contact for external web and technology partners and support tools integrations.
• Ensure tracking and data flows support campaign measurement and analysis.
• Collaborate with agencies to implement technical SEO recommendations and monitor site health.
• Support paid media and CRM by optimising landing pages and assisting with email campaigns.
• Champion digital excellence and maintain brand consistency across digital touchpoints.

Skills

Digital marketing

SEO experience

CMS familiarity

GA4

HTML/CSS

Proactive mindset

Organised

Communication skills

Tools

GA4

Google Search Console

Google Tag Manager

Job description

Generator Hostels Ltd. is seeking an energetic eComms & CRM Executive to drive the digital growth of our website across Generator properties.

Based at our Central London Head Office, you will ensure our site is a high-performing channel that inspires guests and converts searches into bookings. You will own website analytics, SEO initiatives, content updates through CMS, and collaborate with external partners to optimise campaigns and CRM activity.