Ecommerce Assistant - Italian E-Commerce · Manchester HQ

Club L London; Manchester; Hybrid; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Annual bonus scheme

Bi-Annual Dress Allowance

25 days annual leave

Extra day off for your birthday

Flexible working hours around core 10-

Core hours 10-4

Job summary

Club L London is seeking a commercially driven Italian E-Commerce Assistant to grow our presence in Italy. You will execute trading activity, optimise the onsite journey, support campaign launches, and ensure a seamless localised experience for Italian customers.

You will collaborate with cross‑functional teams on growth, translate content, and help improve conversion through data‑driven site enhancements in a fast-paced fashion environment.

Qualifications

• Fluency in Italian and English is essential.
• Degree or relevant experience in a related field is required for entry-level role.
• Knowledge of SEO best practices is desirable.
• Strong copywriting and editing skills are important.
• Proficiency in Microsoft Excel is required.

Responsibilities

• Work with cross-functional teams to identify growth opportunities in the Italian market.
• Own and execute all key trading activity and campaigns for Italy.
• Collaborate with digital marketing teams to ensure campaign consistency across channels.
• Support site presentation, merchandising, and trading/marketing strategy execution.
• Localise product descriptions and marketing content from English to Italian.

Skills

Italian language

English language

Excel

Copywriting

SEO basics

Attention to detail

Teamwork

Education

Degree in relevant field

Tools

Excel

Job description

About Us

Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures.

From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly.

The Role

Club L London is looking for a commercially driven and detail oriented Italian E-Commerce Assistant to support and grow our presence within the Italian market. This role will be responsible for executing trading activity, optimising the onsite customer journey, supporting campaign launches, and ensuring a seamless localised experience for Italian customers.

Key Responsibilities

E-commerce Trading & Campaign Execution

• Work in synergy with cross functional teams to identify new growth opportunities and ways to improve brand presence within the Italian market.

• Own and execute all key trading activity, ensuring major trading moments and campaigns are planned and delivered effectively.

• Collaborate closely with digital marketing channel teams to ensure campaign consistency across all channels.

• Support business goals through effective site presentation, merchandising, curation, and execution of trading and marketing strategies.

• Work closely with the Merchandising team to support forward planning, campaign execution, and new product drops (NPDs).

Site Performance & Optimisation

• Perform competitive analysis and identify gaps in site functionality, user experience, and product features.

• Create value throughout the onsite experience by identifying customer pain points and translating these into enhancement opportunities.

• Drive site improvements to maximise conversion, and reduce bounce rate.

• Understand the wider impact of front-end and back-end site changes and communicate feedback, pressure points, and improvements to the wider business.

• Utilise analytical tools and reporting to monitor site performance and implement data-driven improvements.

Italian Translation & Localisation

• Translate and localise product descriptions, marketing content, campaign messaging, banners, and onsite copy from English to Italian.

• Ensure all Italian content is culturally relevant, commercially effective, and aligned with Club L London’s brand tone.

• Conduct quality checks and proofread Italian content to ensure accuracy, consistency, and localisation quality.

• Support Italian customer experience through optimised localised content across the ecommerce journey.

• Support A/B testing and conversion rate optimisation initiatives.

About You

• Fluency in Italian and English (written and verbal) is essential.

• Entry level role but must have a degree in a relevant field and/or relevant work experience (preferably fashion)

• Knowledge of SEO & non-technical SEO best practices

• Strong copywriting and editing skills

• Proficiency in Microsoft Excel

• Has acute attention to detail

• Ability to work independently as well as in a team

• Ability to build collaborative relationships across teams and work effectively in a fast-paced environment

What's on offer?

• Annual bonus scheme

• Bi-Annual Dress Allowance

• 25 days of annual leave (plus bank holidays)

• Extra day off for your birthday

• Flexible working hours around core hours of 10-4

• Early Finish Fridays

• Cycle to work scheme

• 40% staff discount across Club L and Lavish Alice products

• Healthcare Cashplan

• Free onsite gym

• Enhanced pension contribution

• Enhanced maternity and sick pay

• Free snacks, drinks & treats

• Social events