Technology Director

Club L London; Manchester; On-site; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Annual bonus scheme

Bi-Annual Dress Allowance

25 days annual leave

Extra day off for your birthday

Flexible working hours around core 10-

Flexibility 10-4

Early Finish Fridays

Cycle to work scheme

40% staff discount

Healthcare Cashplan

Free onsite gym

Enhanced pension contribution

Enhanced maternity and sick pay

Free snacks, drinks & treats

Social events

Job summary

Club L London is seeking a Technology Director to define and execute the technical roadmap, leading engineering, data and IT teams as part of a rapid growth strategy. You will collaborate with the CEO and senior leadership to scale the ecommerce platform, uplift performance, security, and AI/ML enabled processes across the business while hands-on when needed.

Your remit includes building high-performing teams, driving architectural decisions, and ensuring resilient, scalable systems across web,

Qualifications

• Proven experience as Technology Director or similar senior leadership in high-growth ecommerce.
• Experience scaling ecommerce platforms and cloud infrastructure (AWS/GCP/Azure) and security/compliance.
• Experience identifying and implementing AI/ML–driven tools to improve efficiencies.

Responsibilities

• Own development and execution of the technology roadmap and budget.
• Lead day-to-day development and scalability of the ecommerce platform, website and apps.
• Drive platform security, uptime, performance and data privacy compliance.
• Foster innovation and cross-functional collaboration with Product, Marketing, Operations and CX teams.
• Attract, retain and develop top technical talent.
• Oversee vendor relations and technology cost management.

Skills

Leadership

Delivery management

Communication

Agile

Strategic planning

Data analytics

Tools

Shopify Plus

Magento

BigQuery

AWS

GCP

Azure

DevOps

Job description

About Us

Club L London are the next-generation online retailer refining accessible luxury for forward-thinking women worldwide. Delivering timeless and trend-oriented styles in sizes 4-20 for every life moment, we design proudly in-house in the UK; with premium quality, exceptional fit and affordable style at the forefront.

Collaboration, communication and curiosity drive our extraordinary workforce – an ambitious team of diverse, experienced and up-and-coming talents that we think you'd fit right into.

A role at Club L is more than a job, it’s a lifestyle for the innovative, inspired and intuitive thinker.

The Role

We are seeking a strong, hands-on Technology Director to develop and deliver our technical roadmap and lead our engineering, project management, data and IT teams. Working closely with the CEO, and broader senior management team you'll define and implement a technology strategy into an infrastructure that supports our rapid growth and ambitious goals.

We're looking for a strong leader to act as a key technical voice in planning discussions with the CEO and senior leadership team. Someone who has hands-on experience scaling e-commerce platforms and a willingness to roll up your sleeves and support the team directly when needed.

Key Responsibilities

Technology Roadmap and Leadership

• Own development and execution of the technology roadmap.

• Evaluate and recommend new tools, platforms and technologies that provide competitive advantage in the e-commerce landscape.

• Act as a key technical voice in planning discussions with the CEO and cross-functional leads.

• Partner with senior leadership team on strategic planning and initiatives.

Platform & Product Development

• Lead day-to-day development and optimisation of our e-commerce platform, website, mobile app, and supporting systems (e.g., order management, warehousing, fulfilment).

• Ensure platform scalability, performance, security, and uptime as traffic and transactions increase.

• Champion innovation and the adoption of AI/ML driven tools and solutions to efficiencies across the business.

• Embed best practice across all platforms, systems, tools and functions.

Leadership & Team Management

• Build and lead high-performing engineering, data, and IT teams, ensuring the teams deliver to the roadmap.

• Foster a culture of innovation, accountability, and continuous improvement.

• Attract, retain, and develop top technical talent.

Cybersecurity & Compliance

• Implement and maintain robust security protocols to protect customer data, systems, and intellectual property.

• Ensure technology compliance with legal, financial, and data privacy regulations alongside the broader senior leadership team.

Cross-Functional Collaboration

• Work closely with Product, Marketing, Operations, and Customer Experience teams to deliver seamless digital experiences.

• Support go-to-market initiatives with technical solutions that drive acquisition, retention, and engagement.

Costs and Vendor management

• Own the technology budget, forecasting, and cost efficiency, and report on performance to the CEO and wider senior leadership team.

• Oversee vendor and supplier relationships including contract negotiations to ensure value and output from our vendors.

More about you

• Proven experience as a Technology Director, or a similar senior hands-on leadership role in a high-growth e-commerce or digital company.

• Strong leadership, delivery management, and communication skills.

• Hands-on experience scaling e-commerce platforms and GCP ecosystem (Shopify Plus, Magento, custom builds, headless commerce solutions, BigQuery) with a willingness to roll up your sleeves and support the team directly when needed.

• Genuine enthusiasm for emerging technology, with experience identifying and implementing AI/ML - driven tools to improve efficiencies.

• Background in direct-to-consumer (DTC), omnichannel retail, or international expansion.

• Strong background in software architecture, cloud infrastructure (AWS, GCP, or Azure), and DevOps.

• Solid understanding of web technologies, APIs, mobile development, and data analytics.

• Experience working in agile product environments with rapid iteration and release cycles.
  

What's on offer?

• Annual bonus scheme

• Bi-Annual Dress Allowance

• 25 days of annual leave (plus bank holidays)

• Extra day off for your birthday

• Flexible working hours around core hours of 10-4

• Early Finish Fridays

• Cycle to work scheme

• 40% staff discount across Club L and Lavish Alice products

• Healthcare Cashplan

• Free onsite gym

• Enhanced pension contribution

• Enhanced maternity and sick pay

• Free snacks, drinks & treats

• Social events