Ecommerce Assistant - Italian

Club L London

Stretford

On-site

GBP 21,000 - 26,000

Full time

26 hours ago

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Benefits offered by this job

Annual bonus scheme

Bi-Annual Dress Allowance

25 days annual leave

Birthday day off

Flexible working hours

Job summary

Club L London is seeking a commercially driven Italian E-Commerce Assistant to grow our Italian market. You will trade campaigns, optimise the onsite journey, and ensure localised Italian content that aligns with our brand tone.

Entry-level with a degree in a relevant field; SEO knowledge and strong copywriting are essential. Excel skills and a detail-oriented, collaborative mindset are required to succeed in a fast-paced fashion environment.

Qualifications

Italian and English fluency (written and verbal) is essential.
Entry level role but must have a degree in a relevant field and/or relevant work experience (preferably fashion).
Knowledge of SEO & non-technical SEO best practices.
Strong copywriting and editing skills.
Proficiency in Microsoft Excel.
Attention to detail and ability to work independently.

Responsibilities

Work with cross-functional teams to identify growth opportunities in the Italian market.
Own and execute all key trading activity, ensuring major trading moments and campaigns are planned and delivered.
Collaborate with digital marketing teams to ensure campaign consistency across channels.
Support site presentation, merchandising, and trading and marketing strategy execution.
Support Merchandising for forward planning, campaigns, and new product drops.
Perform competitive analysis and identify gaps in site functionality and UX.
Create value in onsite experiences by addressing pain points and enhancements.
Drive site improvements to maximize conversion and reduce bounce rate.
Translate and localise product descriptions, marketing content, campaigns, banners, and copy from English to Italian.
Ensure Italian content is culturally relevant and brand aligned; conduct quality checks.
Support Italian customer experience through optimised content and CRO initiatives.

Skills

Fluent Italian

Fluent English

Copywriting

Attention to detail

Teamwork

Independent worker

Excel

Education

Degree in a relevant field

Tools

Excel

Job description

About Us

Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures.

About Us

From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly.

The Role

Club L London is looking for a commercially driven and detail oriented Italian E-Commerce Assistant to support and grow our presence within the Italian market. This role will be responsible for executing trading activity, optimising the onsite customer journey, supporting campaign launches, and ensuring a seamless localised experience for Italian customers.

Key Responsibilities

E-commerce Trading & Campaign Execution

Work in synergy with cross functional teams to identify new growth opportunities and ways to improve brand presence within the Italian market.
Own and execute all key trading activity, ensuring major trading moments and campaigns are planned and delivered effectively.
Collaborate closely with digital marketing channel teams to ensure campaign consistency across all channels.
Support business goals through effective site presentation, merchandising, curation, and execution of trading and marketing strategies.
Work closely with the Merchandising team to support forward planning, campaign execution, and new product drops (NPDs).

Site Performance & Optimisation

Perform competitive analysis and identify gaps in site functionality, user experience, and product features.
Create value throughout the onsite experience by identifying customer pain points and translating these into enhancement opportunities.
Drive site improvements to maximise conversion, and reduce bounce rate.
Understand the wider impact of front-end and back-end site changes and communicate feedback, pressure points, and improvements to the wider business.
Utilise analytical tools and reporting to monitor site performance and implement data-driven improvements.

Italian Translation & Localisation

Translate and localise product descriptions, marketing content, campaign messaging, banners, and onsite copy from English to Italian.
Ensure all Italian content is culturally relevant, commercially effective, and aligned with Club L London’s brand tone.
Conduct quality checks and proofread Italian content to ensure accuracy, consistency, and localisation quality.
Support Italian customer experience through optimised localised content across the ecommerce journey.
Support A/B testing and conversion rate optimisation initiatives.

About You

Fluency in Italian and English (written and verbal) is essential.
Entry level role but must have a degree in a relevant field and/or relevant work experience (preferably fashion)
Knowledge of SEO & non-technical SEO best practices
Strong copywriting and editing skills
Proficiency in Microsoft Excel
Has acute attention to detail
Ability to work independently as well as in a team
Ability to build collaborative relationships across teams and work effectively in a fast-paced environment

What's on offer?