Account Manager - Merchant Services

TN United Kingdom; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to join their London office. This role focuses on building and maintaining strong client relationships while driving growth in the merchant services division. The ideal candidate will possess a solid understanding of the payment processing industry and demonstrate excellent communication skills. Responsibilities include providing merchant support, conducting training, and collaborating with internal teams to ensure seamless implementation. This position offers opportunities for career growth within a leading multinational organization, making it an exciting opportunity for those looking to advance their careers in a dynamic environment.

Qualifications

• Proven experience as an Account Manager or similar role in financial services.
• Strong understanding of payment technologies and client needs.

Responsibilities

• Develop and maintain strong client relationships, understand their needs.
• Serve as the primary contact for clients, address inquiries and resolve issues.
• Manage client portfolios, create proposals, and prepare presentations.

Skills

Account Management

Communication Skills

Problem-Solving

Negotiation Skills

Understanding of Payment Technologies

Education

University Degree in Business Administration

Master’s Degree

Job description

Account Manager - Merchant Services, London

Company: Euronet

Location: London, United Kingdom

Job Category: -

EU work permit required: Yes

Job Reference: dfb9cec4b323

Job Views: 3

Posted: 10.05.2025

Expiry Date: 24.06.2025

Job Description:

Euronet is seeking a talented Account Manager to be based in our London offices. The role involves developing and maintaining strong client relationships, ensuring client needs are met, and driving growth in our merchant services division. The position reports to the COO - Merchant Services.

This role requires a solid understanding of the payment processing industry and excellent communication skills. Responsibilities include providing training, merchant support (remotely and on-site), and sales support.

Key Responsibilities:

1. Relationship Management: Develop and maintain strong client relationships, understand their needs, conduct regular check-ins, and identify upselling opportunities.
2. Merchant Support: Serve as the primary contact for clients, address inquiries, resolve issues, guide merchants through projects, and educate about new features. Collaborate internally for seamless implementation.
3. Sales Support: Manage client portfolios, create proposals, drive contracting, and prepare presentations and reports.

Requirements:

General Requirements:

• University degree in Business Administration, Sales, or a related field; Master’s degree is a plus.
• Proven experience as an Account Manager or similar role, ideally in financial services, payment processing, hospitality, or retail.
• Familiarity with payment industry trends is a plus.
• Strong understanding of payment technologies and client needs in retail and e-commerce.
• Fluency in English; additional languages are a plus.
• Eligibility to work in the UK without visa sponsorship.

Competencies:

• Excellent communication and interpersonal skills.
• Problem-solving and negotiation skills.
• Ability to manage multiple clients and initiatives.
• Technical understanding of payment solutions.
• Ability to work in a dynamic, international environment.
• Opportunities for career growth within a leading multinational organization.