EAP Counselling Team Lead — Coaching & Wellbeing

Portfolio Credit Control; Manchester; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Cash plan for you (and your children)

Holidays increase after 2-and 5-years'

Private medical insurance after 5 ears

Profit share scheme

Season ticket loan

Cycle to work

Employee Assistance Programme

Discount schemes

Professional registration fees funded

CPD support

Job summary

The Portfolio Group is recruiting for a Counselling Manager to lead the in-house counselling team within a trusted health and wellbeing network. You will coach teams to provide in-the-moment support, champion interventions and provide information on a wide range of counselling topics.

As part of the EAP management team, you will drive clinical excellence and customer service while meeting governance and CPD requirements in a fast-paced setting.

Qualifications

• BACP registration required for counsellor role.
• Pro-active and self-motivated attitude.
• Ability to inspire team members and drive clinical excellence and customer service.

Responsibilities

• Overall responsibility for the running of the counselling team.
• Monitor, mentor and ensure counsellors align with clinical governance and KPI policies.
• Support counsellors' wellbeing through debriefs and team engagement.
• Set and review weekly/monthly goals via quality assessments and CPD.
• Support with risk and safeguarding debriefs ensuring policy adherence.

Skills

Leadership experience

Counselling management

Education

Counselling qualification (BACP)

Job description

The Portfolio Group is recruiting for a Counselling Manager to lead the in-house counselling team within a trusted health and wellbeing network. You will coach teams to provide in-the-moment support, champion interventions and provide information on a wide range of counselling topics.

As part of the EAP management team, you will drive clinical excellence and customer service while meeting governance and CPD requirements in a fast-paced setting.