Counselling Manager

Portfolio Credit Control; Manchester; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Cash plan for you (and your children)

Holidays increase after 2-and 5-years'

Private medical insurance after 5 ears

Profit share scheme

Season ticket loan

Cycle to work

Employee Assistance Programme

Discount schemes

Professional registration fees funded

CPD support

Job summary

The Portfolio Group is recruiting for a Counselling Manager to lead the in-house counselling team within a trusted health and wellbeing network. You will coach teams to provide in-the-moment support, champion interventions and provide information on a wide range of counselling topics.

As part of the EAP management team, you will drive clinical excellence and customer service while meeting governance and CPD requirements in a fast-paced setting.

Qualifications

• BACP registration required for counsellor role.
• Pro-active and self-motivated attitude.
• Ability to inspire team members and drive clinical excellence and customer service.

Responsibilities

• Overall responsibility for the running of the counselling team.
• Monitor, mentor and ensure counsellors align with clinical governance and KPI policies.
• Support counsellors' wellbeing through debriefs and team engagement.
• Set and review weekly/monthly goals via quality assessments and CPD.
• Support with risk and safeguarding debriefs ensuring policy adherence.

Skills

Leadership experience

Counselling management

Education

Counselling qualification (BACP)

Job description

Are you a qualified counsellor with management or leadership experience?

Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Counselling Manager to their team.

This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times "Best Places to Work" organisation as an EAP Counsellor.

Job Overview

You will work as part of the EAP management team in coaching your teams to provide in the moment therapeutic support, championing in house interventions, whilst providing assistance and information on a wide range of counselling subjects.

Responsibilities

• Overall responsibility for the running of your counselling team
• Monitor, mentor and ensure counsellors are working in line with clinical governance and the KPIs set out within internal policies
• Work proactively to ensure the wellbeing of all counsellors, through debriefs, wellbeing sessions and team engagement
• Implement and maintain new weekly and monthly goals by completing regular quality assessments and coaching sessions; monitoring additional learning in line with performance management protocols and CPD requirements
• To support the counselling team on a day-to-day basis with risk and safeguarding debriefs as and when required and ensure team members are always following the Risk Guidance policy

What you Bring to the Team

• Counselling qualification with BACP registration
• Pro-active and self-motivated attitude
• Professional and outgoing personality, with strong organisational skills
• Ability to inspire team members and encourage clinical excellence and exceptional customer service
• Ambitious with the determination to succeed
• Proven experience within a professional and fast-paced work environment

Benefits

• Cash plan for you (and your children, if any)
• Holidays increase after 2-and 5- years' service
• Contractual sick pay
• Private medical insurance after 5 years' service
• Profit share scheme
• Season ticket loan scheme
• Cycle to work scheme
• Access to Employee Assistance Programme
• Company incentives, access to discount schemes
• 100% funding for professional registration fees
• Support with revalidation and CPD

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INDMANS

The Portfolio Group are acting on behalf of our client in recruiting for this position.