Duty Manager

Whitbread; Crawley; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join an established industry player as a Duty Manager at a Premier Inn in Crawley. This role involves managing the hotel experience, ensuring it is welcoming and safe for guests. With a focus on excellent customer service and strong organisational skills, you will play a key role in the success of the hotel. Enjoy guaranteed hours, a supportive work environment, and a clear career path within the UK's leading hospitality business. This is a fantastic opportunity for those with retail experience looking to grow in a dynamic setting.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

Company pension

Complimentary breakfast for 2 when joining

Discounts on shops and utility bills

Qualifications

• Strong organisational skills and attention to detail are essential.
• Retail experience is relevant for this role.

Responsibilities

• Manage the hotel experience to ensure it is welcoming and safe.
• Collaborate with leadership and housekeeping teams effectively.

Skills

Organisational Skills

Customer Service

Retail Experience

Job description

Duty Manager – Crawley – Gatwick Crawley Town (Goffs Park) Premier Inn

Come and be a Duty Manager at Premier Inn in Crawley. Manage a winning partnership between our leadership and housekeeping teams to ensure all aspects of the hotel experience are welcoming, safe, and brilliant. Immediate start – retail experience relevant.

PAY RATE:
Up to £12.59 per hour

CONTRACT TYPE:
Permanent – we don’t do zero hours contracts!

HOURS:
30 a week across 4 days – shifts will include mornings, afternoons, evenings, and weekends included - guaranteed hours to plan your week around.

LOCATION:
Gatwick Crawley Town (Goffs Park) Premier Inn, Crawley (RH11 8AX)

Why you’ll love it here:

• Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the clear career path within our business.
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Company pension and save as you earn scheme.
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets, and more.
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.

What you’ll do:
Join our team at Gatwick Crawley Town (Goffs Park) Premier Inn as a Duty Manager, and use your eye for detail, excellent organisational skills, and a fantastic way with people to manage our hotel. Be part of the UK’s leading hospitality business, Whitbread.