Assistant Duty Manager - Housekeeping

NHS; Brighton; On-site; GBP 24,000 - 26,000; Full time

Job summary

An established healthcare provider is looking for an experienced Supervisor to lead their Housekeeping Team. This role is crucial in maintaining a clean and safe environment for patients and staff. The ideal candidate will possess excellent people management skills and a strong customer-focused approach. Responsibilities include overseeing housekeeping duties, managing staff, and ensuring compliance with Trust policies. Join a forward-thinking organization that values diversity and offers flexible working options, making a real difference in patient care.

Qualifications

• Proven experience in a customer-facing role with effective communication skills.
• NVQ L3 or equivalent experience required for the role.

Responsibilities

• Lead housekeeping services ensuring high cleanliness standards.
• Supervise staff and manage cleanliness and compliance.
• Conduct audits and ensure safety in all areas.

Skills

People Management

Effective Communication

Customer Service

Team Leadership

Understanding of Equalities Issues

Championing Diversity

Education

NVQ L3 or equivalent experience

Good literacy and numeracy

NCFE L2 Cleaning Principles

NVQ L3 in Cleaning & Support Services

Job description

Job summary

We have an exciting opportunity for an experienced Supervisor to join our Housekeeping Team at University Hospitals Sussex NHS Trust. We are seeking an enthusiastic, innovative, and qualified professional to lead the housekeeping services across the site, focusing on improving the patient experience. This is a Band 3 position for Assistant Duty Manager (Monday - Sunday with flexibility to cover shifts on a rotational basis as required), including weekends and evenings. This high-profile role requires a competent and experienced supervisor responsible for maintaining high standards of cleaning and supporting a large team of Housekeeping Assistants.

The aim of this post is to ensure a clean and safe environment for patients and staff.

Candidates should possess excellent people management skills, with the ability to develop and embed a performance-driven team culture. Effective communication and leadership skills are essential, along with a customer-focused approach. The successful candidate should be eager to explore new ideas while ensuring the trust continues to deliver high-quality cleaning services. If you have a proven track record of delivering high-quality services, we want to hear from you.

Bank shifts are also available.

Main duties of the job

1. Assist and lead in delivering a quality housekeeping service, achieving high standards of cleanliness and environment for patients, visitors, and staff.
2. Supervise effective and efficient housekeeping services that comply with Trust policies and operational procedures.
3. Manage standards of cleanliness and hours worked, including staffing rosters and chemical management.
4. Ensure ownership of housekeeping, maintenance, and Soft FM customer services for all ward areas, clinical departments, and public areas.
5. Be fully aware of and act according to the Trust's Values & Behaviours initiative.

Refer to Job Description for detailed responsibilities.

About us

At UHSussex, diversity is our strength. We strive to create an inclusive environment where everyone can succeed. We offer various Staff Networks, support for new members, and are proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat patients and staff with compassion and empathy, supporting staff wellbeing through extensive programmes and flexible working options. As a leader in healthcare research and education, we value learning and development, aiming to help you grow and feel valued throughout your career with us.

We look forward to your application and to welcoming you to UHSussex.

Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/

Details

Date posted: 09 May 2025

Pay scheme: Agenda for Change

Band: Band 3

Salary: £24,071 to £25,674 per year, pro rata

Contract: Permanent

Working pattern: Full-time, Part-time

Reference number: 279-6831302-MAY25

Job locations: Royal Sussex County Hospital, Eastern Road, Brighton, BN2 5BE

Job description

Responsibilities include overseeing all housekeeping duties, ensuring cleaning is conducted per procedures, managing staff, maintaining records, conducting audits, and ensuring safety and compliance in all areas.

Other duties involve stock management, reporting defects, ensuring privacy and dignity of patients, incident reporting, and staff training. Regular team communication and annual appraisals are also part of the role.

Person Specification

Essential Experience and Qualifications:

• NVQ L3 or equivalent experience, good literacy and numeracy
• Effective communication skills
• Experience in a customer-facing role

Desirable:

• NCFE L2 Cleaning Principles
• NVQ L3 in Cleaning & Support Services
• Proven team leadership

Skills:

• Understanding of equalities issues
• Championing diversity

This role is subject to a DBS check due to the nature of the work.