CRM Executive

JR United Kingdom; Luton; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading organization in the UK is seeking a CRM Executive for a 3-month hybrid role. The successful candidate will support CRM strategies, execute marketing campaigns, and analyze performance metrics to enhance customer loyalty and retention. This role requires previous CRM marketing experience and proficiency with Adobe Campaign.

Qualifications

• Previous experience in CRM marketing.
• Experience in end-to-end email campaign development and automation.

Responsibilities

• Supporting the CRM strategy to improve customer loyalty and retention.
• Working with the CRM Manager to plan and execute email and SMS marketing campaigns.
• Analyzing the performance of email marketing campaigns.

Skills

CRM marketing

Email campaign development

Analytical skills

Tools

Adobe Campaign

Job description

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We have an urgent requirement for a CRM Executive to join a leading organization.

This will be a 3-month hybrid role.

What you will be doing:

1. Supporting the CRM strategy to improve customer loyalty and retention
2. Working with the CRM Manager to plan and execute email and SMS marketing campaigns, including setup, scheduling, and deployment of one-time, recurring, and triggered campaigns
3. Delivering flawless campaign execution by working to agreed processes and SLAs
4. Using reporting tools to analyze email statistics and report on consumer insights, content, and performance
5. Analyzing the performance of email marketing campaigns to provide actionable insights and improvements for future development

What they are looking for:

• Previous experience in CRM marketing
• Experience with Adobe Campaign is essential
• Experience in end-to-end email campaign development and automation