Administrative Apprentice

TN United Kingdom; West Malling; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading company in procurement and support services seeks an Administrative Apprentice to join their Practice Support Team. The successful candidate will assist solicitors in child protection and governance cases, performing various administrative tasks. This role offers an opportunity to learn and develop in a supportive environment with comprehensive training and benefits.

Benefits

27 days annual leave plus Bank Holidays

Group Pension Plan (up to 7.5% employer contribution)

Life insurance cover at 4x salary

Training opportunities

Employee Assistance Programme

National and local retail discount scheme

Qualifications

• Minimum of GCSEs in English and Mathematics at grade C/4 or above.
• Proficient IT skills, especially in Microsoft Office applications.
• Strong communication and interpersonal skills.

Responsibilities

• Assist qualified lawyers with casework, including preparing court bundles.
• Open/close case files and manage incoming/outgoing post.
• Schedule appointments and maintain electronic diaries.

Skills

Communication

Interpersonal skills

Proficient IT skills

Education

GCSEs in English and Mathematics at grade C/4 or above

Tools

Microsoft Office

Peppermint case management system

Job description

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Commercial Services Group is one of the leading providers of procurement and support services to education and public sector customers globally. Serving over 15,000 customers, CSG is committed to providing an excellent customer and user experience underpinned by social value and a committed and empowered workforce.

Due to the nature of this role, which involves working on cases related to child protection and other sensitive matters, applicants must be aged 18 or over. This requirement is in line with legal and safeguarding responsibilities associated with the position.

Why Join CSG?

CSG strives to be recognized as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 33 trading brands. We provide expertise in HR Services, IT Services, Energy, Education Resources, Procurement, and more. Growing at 25% annually, CSG has expanded through organic growth, acquisitions, and strategic joint ventures. Join us during this exciting growth phase and help shape the future of CSG.

What You’ll Bring

Invicta Law seeks a confident individual eager to learn and develop to join their Practice Support Team. The successful candidate will provide dedicated support to fee earners (Solicitors/Legal Assistants) within Child Protection, Community Care, Employment, Privacy, and Governance, along with performing various administrative tasks.

What You’ll Achieve

As an Administrative Apprentice, you will:

1. Assist qualified lawyers and legal staff with casework, including preparing court bundles, redacting documents, and drafting correspondence.
2. Open/close case files, conduct compliance checks, manage incoming/outgoing post, and use the Peppermint case management system for document handling.
3. Communicate with courts and counsel to arrange hearing dates, obtain availability and fees, and manage secure email correspondence via E-Gress.
4. Schedule appointments, maintain electronic diaries, and handle calls and queries from solicitors, social workers, and court staff.
5. Perform photocopying, scanning, printing, invoice processing, and support broader administrative tasks across the legal team.

What We Offer

• 27 days annual leave entitlement plus Bank Holidays and a discretionary extra day at Christmas
• Group Pension Plan (up to 7.5% employer contribution)
• Life insurance cover at 4x salary
• Training opportunities
• Employee Assistance Programme
• National and local retail discount scheme

What We Require

• A minimum of GCSEs (or equivalent) in English and Mathematics at grade C/4 or above
• Proficient IT skills, especially Microsoft Office applications
• Strong communication and interpersonal skills
• A positive, enthusiastic attitude with a willingness to learn and develop
• The ability to work well under pressure, using initiative and a proactive approach

About Commercial Services Group

CSG is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. Generating over £800m annually, CSG provides services to more than 16,000 education and public sector customers worldwide.

About Invicta Law

Invicta Law is a specialist public sector legal firm with extensive experience in asylum, child protection, community care, and employment. Our team has years of front-line experience acting for one of the UK’s largest local authorities.

CSG is dedicated to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds and are committed to providing reasonable adjustments during the application and interview process. Please inform us if you require any accommodations.