Administrative Support Officer

Regulator of Social Housing; Manchester; Hybrid; GBP 26,000; Full time

Job summary

Join a forward-thinking organization as an Administrative Support Officer, where you'll play a vital role in providing comprehensive administrative support. This position offers a dynamic work environment, allowing you to manage diverse tasks such as coordinating meetings, managing diaries, and making travel arrangements. With a commitment to work-life balance, the organization promotes flexible and hybrid working arrangements. You'll have the chance to contribute to meaningful projects that positively impact people's lives. If you're looking for a role that combines professional growth with the opportunity to make a difference, this is the perfect fit.

Benefits

Civil Service Pension Scheme

33 days annual leave

Flexible working arrangements

Staff discount scheme

Cycle to work scheme

Health Screening

Qualifications

• Experience in administrative roles with strong communication skills.
• Proficient in Microsoft Office, especially Excel and Word.

Responsibilities

• Manage and prioritize a varied portfolio of administrative work.
• Coordinate meetings and assist with diary management.

Skills

Microsoft Office

Data Input

Communication Skills

Team Collaboration

Education

Administrative Experience

Tools

MS Excel

MS Word

MS Teams

MS Outlook

Job description

Birmingham, West Midlands (England), B2 4BH : Bristol, South West England, BS1 6EH : Leeds, Yorkshire and the Humber, LS1 4AP : Manchester, North West England, M1 4BT

Job Summary

We are looking for two Administrative Support Officers to join our dedicated Business Support team at the Regulator of Social Housing, working in a proactive and varied role.

As an Administrative Support Officer, you will work collaboratively with other team members to provide a range of administrative support services. This will include providing dedicated support to one of our directorates and, at times, across the wider organisation.

At RSH we regulate for a viable, efficient and well governed social housing sector able to deliver quality homes and services for current and future tenants. We do this by setting standards and carrying out robust regulation, taking appropriate action where needed.

When you join us, you’ll be joining an organisation that gives you the opportunity to make a difference to people’s lives.

Job Description

You will take a proactive and professional approach, managing and prioritising a varied portfolio of administrative work. This will include managing and coordinating key tasks and meetings and assisting the team with diary management, as well as supporting both internal and external meetings, including making travel arrangements and minute-taking.

You will take a proactive and professional approach, managing and prioritising a varied portfolio of administrative work. This will include managing and coordinating key tasks and meetings and assisting the team with diary management, as well as supporting both internal and external meetings, including making travel arrangements and minute-taking.

Person specification

You will have experience of working in an administrative capacity and will be able to demonstrate good written and oral communication skills. You will have excellent knowledge and practical experience of Microsoft Office software, exceptional data input abilities including proficiency using MS Excel, Word, Teams and Outlook. These will be complimented by your strong interpersonal skills and your commitment to flexible and collaborative team working.

Alongside your salary of £25,596, Regulator of Social Housing contributes £7,415 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Why work at RSH?

At RSH, we offer a range of excellent benefits including a 35 hour working week, 33 days annual leave and access to the Civil Service Pension Scheme.

Our staff survey results consistently show that most staff think that the best thing about working at the RSH is the flexible and hybrid working and family friendly policies that support work life balance.

We also offer access to our staff discount scheme, cycle to work scheme, a Nuffield Health Screening; and a range of other well-being focussed benefits. Full information on this and our other fantastic benefits is available on our website.

Location

We operate a hybrid model of working with a mix of office and home working.

This role can be based out of any of RSH’s core offices in Manchester, Leeds, Birmingham and Bristol. Our Manchester and Bristol offices will be relocating during 2025/26, however will remain within the city centre. We offer a range of flexible working arrangements and staff can benefit from working from home for part of their hours. Most roles involve some travel within England between our offices, with some roles also involving onsite visits to social housing providers.

Benefits And Salary

At RSH, we offer a competitive salary and a range of excellent benefits; full information is available on our website.

The salary for this role is a spot salary within the given range, which will normally be the minimum of the range. There is no incremental progression through a pay scale. Annual salary reviews are determined by the government pay award. In addition, when the probation period is successfully completed, a performance related bonus may be awarded, based on appraisal ratings at the end of the qualifying appraisal year.

Things you need to know

Application process

For more information on the role, please see the attached Role Profile.

To apply, please complete the online application form on the RSH careers site detailing your experience. We will also ask you to provide a supporting statement, detailing how you meet the criteria of the role, which will be used in assessing your application. Guidance on the application process is available on our website.

We carry out anonymous shortlisting as part of our commitment to Equality and Diversity and ensuring a fair and consistent approach to recruitment.

We are a Disability Confident Employer and guarantee an interview to disabled candidates who meet the minimum selection criteria, as part of this commitment.

We encourage applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits of a diverse organisation.

Selection process details

Interviews

Interviews are expected to take place w/c 9th June and will be held via Microsoft Teams. We will do our best to accommodate alternative interview slots if selected candidates are unavailable during this week.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical

Successful candidates will be expected to have a medical.

Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : [e-mail]
• Email : [e-mail]
  
  

Recruitment team

• Email : [e-mail]
  
  

Further information

https://careers.regulatorofsocialhousing.org.uk/