Administrative Support Officer Cheshire and Wirral Partnership NHS FoundationTrust

PAN TRADE; Chester; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established healthcare provider is seeking a part-time admin assistant to join a dedicated team in Chester. This role involves a variety of clerical tasks, including processing referrals, managing documents, and facilitating communication among patients and healthcare professionals. Ideal candidates will possess strong communication and organizational skills, with a friendly and professional demeanor. The position offers a supportive work environment where your contributions will directly impact patient care. If you are looking for a fulfilling role in a compassionate team, this opportunity is perfect for you.

Benefits

Living Wage

Guaranteed Interview Scheme for armed forces community

Support for special needs during interview

Qualifications

• Excellent communication and organizational skills required.
• Knowledge of general office procedures and Microsoft packages needed.

Responsibilities

• Undertake a full range of administrative/reception responsibilities.
• Liaise directly with patients, carers, families, and professionals.

Skills

Communication Skills

Organizational Skills

Microsoft Office

Clerical Skills

Education

General Office Procedures Knowledge

Job description

Chester Central Care Community Team are looking for an admin assistant to join the team. We are a hardworking but happy professional team providing care and support to patients across the Western Cheshire footprint.

Working as part of the team you will undertake a range of clerical tasks, including processing of referrals, scanning/photocopying and uploading documents to electronic records, answering telephone calls and forwarding/redirecting calls, arranging meetings and taking meeting notes.

Within this role you will have contact with patients, carers, families, and other health professionals. The successful candidate will have excellent communication and organisational skills, a flexible ‘can do’ approach, and a professional, friendly and welcoming manner.

This vacancy is part time, 15 hours (Days to work Monday and Tuesday 9.00 - 17.00).

CWP has adopted the Living Wage. Where the standard Agenda for Change hourly rate is below Living Wage, pay will be supplemented to this level.

Responsibilities:

1. To undertake a full range of administrative/reception responsibilities.
2. Good communication skills are essential as the post holder will need to liaise directly with patients, carers, families and other professionals.
3. A working knowledge of general office procedures and Microsoft packages is required, but full training will be provided on CWP systems.

We welcome applications from people who have direct experience of accessing our services.

Recruitment selection processes are based on competence (see Person specification) and values.

CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trust’s Values and Behaviours which are ‘the 6 Cs’ Communication, Competence, Courage, Care, Compassion and Commitment. The supporting information section in your application should therefore reflect your understanding of the Trust’s Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a ‘Silver’ award with the MOD Defence Employer Recognition Scheme (DERS).

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.

Good luck with your application. We hope to welcome you to Team CWP very soon.

This advert closes on Sunday 22 Dec 2024

Proud member of the Disability Confident employer scheme