Cloud Services Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Newport; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in network services seeks a Cloud Engineer to join their team in Southampton. The role involves developing technical relationships with customers and supporting cloud solutions. Ideal candidates will have cloud technology knowledge and relevant certifications. Enjoy a dynamic work environment with opportunities for growth and a range of benefits.

Benefits

26 days annual leave

Pension

Health support

Discounts

Qualifications

• Interest in Cloud technologies, including Azure knowledge.
• Experience in a support environment and on-premise Cloud Services.

Responsibilities

• Train internal staff and customers on products and solutions.
• Monitor customer incidents and report on accounts.
• Create TA, POC, RFC, WI, and SoW documentation.

Skills

Leadership

Communication

Networking

SQL Server

Azure

Linux

Education

Microsoft certifications (e.g., MCSA)

Tools

VMware vCloud Director

MS SCCM

MS Exchange

Job description

Social network you want to login/join with:

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Client:

Telent

Location:

Newport, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our Engineering team based in Southampton. This role offers the opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth through challenging projects.

The Cloud Engineer will develop and maintain technical relationships with customers, provide proactive service, and serve as a bridge between engineering and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams are committed to bringing the digital revolution to infrastructure and businesses nationwide. Join us to innovate, develop networks and systems, and make a significant impact by helping keep the nation's critical infrastructure connected and protected 24/7.

Cloud Engineer - Responsibilities:

• Train internal staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities.
• Monitor customer incidents and report on accounts.
• Highlight trends, security threats, or technical bulletins impacting customers.
• Manage documentation related to customer platforms and Telent Cloud Services.
• Follow internal and external processes for tasks, reporting, and changes.
• Support PoC scenarios, Type Approval activities, and lab testing.
• Create TA, POC, RFC, WI, and SoW documentation.
• Review engineering documentation peer-wise.
• Assist in pre-staging equipment for customer sites.
• Participate in customer meetings and reviews.
• Accurately submit timesheets and expenses.
• Ensure certifications align with business objectives.
• Adhere to GDPR and security policies.

Who you are:

The ideal candidate will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. Experience in a support environment and on-premise Cloud Services is desirable. Key skills include:

• Microsoft certifications (e.g., MCSA)
• Networking knowledge
• SQL Server experience
• Azure MFA and Identity Services
• VMware vCloud Director knowledge
• Leadership qualities and excellent communication skills

What we offer:

We provide a dynamic environment with opportunities for development, inclusive culture, and benefits such as 26 days annual leave, pension, health support, and discounts. Join us to make an impact and grow your career.

Our values are:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused