General Services manager

Construction, Property and Engineering; Tutbury; On-site; GBP 45,000; Full time

Job summary

An established industry player is seeking a highly skilled General Services Manager specializing in Facilities Management. This role involves leading a dedicated team on a static site in Tutbury, ensuring high standards of service delivery, compliance, and operational efficiency. The ideal candidate will possess a degree in Electrical Engineering and an IOSH qualification, along with strong leadership and communication skills. Join a dynamic and collaborative work environment where you can drive professional development and contribute to the growth of the organization.

Benefits

Comprehensive benefits package

Opportunities for professional development

Dynamic work environment

Qualifications

• Proven experience in a technical management role at a static site.
• In-depth knowledge of electrical systems and regulations.

Responsibilities

• Lead a team to ensure seamless operation and maintenance of the site.
• Conduct regular audits of operations against specifications.

Skills

Leadership Skills

Communication Skills

Interpersonal Skills

Technical Management

Health & Safety Compliance

Education

Degree in Electrical Engineering

IOSH Qualification

Job description

Job Title: General Services Manager

Salary: Up to £45,000 per annum

Type: Static

We are seeking a highly skilled and motivated individual to join our team as a General Services Manager with a specialization in Facilities Management and IOSH. This role is based on a static site in Tutbury, where you will lead a dedicated team to ensure seamless operation and maintenance of the site in Facilities Maintenance.

Key Responsibilities:

1. Ensure that the service at the point of delivery exceeds standards and meets client objectives in terms of finance and operational KPIs.
2. Understand the services offered by the client and the end-to-end processes involved in delivering these services, and communicate effectively about these to clients and business managers.
3. Maintain high standards as per contract specifications by regularly inspecting services provided.
4. Communicate effectively with your team to support the implementation of new initiatives aligned with the Go for Growth Strategy.
5. Identify and implement opportunities to enhance client's revenue and labor productivity.
6. Engage personally with customers through your management team to ensure service satisfaction using tools like feedback surveys and needs profiling.
7. Investigate and address failures in compliance or initiatives to improve performance.
8. Take a hands-on approach to all services as needed.
9. Review audits such as Safeguard, SIA/Secure, Food Service, and cleaning, ensuring completion within deadlines and actions are implemented.
10. Conduct regular audits of operations against specifications and monitor compliance.
11. Attend monthly GSM meetings, training, and site visits to network and gain subject knowledge.
12. Hold your team accountable for meeting key objectives, following performance management procedures when necessary.
13. Ensure employees undergo comprehensive induction and ongoing training.
14. Set and review targets and objectives with your team regularly, including performance and development reviews.
15. Conduct formal reviews monthly and a comprehensive annual Performance Development Review, including six-monthly reviews.
16. Coach and mentor your team, adopting a structured approach to performance management.
17. Support Learning & Development programs and pursue your own professional growth.
18. Develop your team’s capabilities through continuous development and nominations for learning activities.

Qualifications and Experience:

1. Degree in Electrical Engineering or a related field.
2. IOSH Qualification is essential.
3. Proven experience in a technical management role, preferably at a static site.
4. In-depth knowledge of electrical systems, codes, and regulations.
5. Strong leadership and team management skills.
6. Excellent communication and interpersonal skills.
7. Experience with P&L reports, labor productivity management, client retention, and business planning.
8. Experience with growth, development, audit scores, and internal compliance standards.
9. Knowledge of health & safety compliance and safe behaviors.

Benefits:

1. Competitive salary up to £45,000 per annum.
2. Comprehensive benefits package.
3. Opportunities for professional development and career growth.
4. Dynamic and collaborative work environment.

Randstad CPE values diversity and promotes equality. We encourage applications from all sections of society and are happy to discuss reasonable adjustments to support your application.

Candidates must be eligible to live and work in the UK.

For permanent vacancies, we act as an Employment Agency; for temporary/contract roles, as an Employment Business.