Support Coordinator

TN United Kingdom; Yeovil; On-site; GBP 25,000 - 27,000; Part time

Job summary

An established industry player is seeking a dedicated Support Coordinator to assist vulnerable customers in securing and maintaining accommodation. This part-time role involves conducting needs assessments, developing support plans, and collaborating with various stakeholders to provide essential services. With a focus on fostering independence and self-esteem among clients, the position offers a chance to make a meaningful impact in the community. Join a passionate team that values diversity and provides excellent benefits, including flexible working arrangements and career growth opportunities.

Benefits

Health Cash Plan

Flexible working arrangements

Generous leave

Career growth opportunities

Discounts

Qualifications

• Experience in creating and implementing support plans for vulnerable customers.
• Ability to assess and coordinate customer referrals effectively.

Responsibilities

• Conduct needs assessments and develop effective support plans for customers.
• Coordinate support and assist customers in maintaining tenancies.

Skills

Person-centred support planning

Customer referral coordination

Collaboration

Resilience

Job description

Support Coordinator - Yeovil, Somerset

Support Coordinator Yeovil, Somerset
Temporary, Part Time (28 hpw) until 31st March 2026
Salary £25,838 to £26,645 per annum, pro rata (depending on experience) and great benefits including Health Cash Plan

About Us

Home, a place where you belong. We are looking to recruit an enthusiastic and self-motivated Support Coordinator to work with customers experiencing difficulties in securing or maintaining accommodation. This role includes outreach support, hospital discharge, and targeted support work with customers in our accommodation services. As a Support Coordinator, you will provide support and advice to vulnerable and complex customers who have previously experienced homelessness.

Key Responsibilities

1. Conduct needs assessments of at-risk and vulnerable customers to establish effective support plans.
2. Carry out risk assessments, support planning, goal setting, and regular reviews.
3. Provide and coordinate support, advice, and assistance to help customers maintain tenancies and access health and social services.
4. Develop social networks, self-esteem, and independence among complex and vulnerable customers.
5. Report quarterly on case studies and outcomes for customers.
6. Collaborate with colleagues, organizations, and family/supporters to access and refer to specialist support services.
7. Assist in furnishing and equipment acquisition through grants and charities.
8. Support customers with daily living activities and facilitate moving to independent accommodation when appropriate.

Candidate Requirements

• Passion to support customers in living their best lives with collaborative working and attention to detail.
• Experience in creating person-centred support plans and supporting colleagues.
• Experience in coordinating and assessing customer referrals.
• Ability to work independently, remain calm under pressure, and demonstrate resilience.
• Own a vehicle insured for business purposes; mileage will be reimbursed.

Additional Information

Due to sponsorship limitations, we cannot offer sponsorship to external candidates at this time. Our team is passionate about supporting customers and each other, fostering a diverse and inclusive environment. We offer flexible working arrangements, excellent benefits including generous leave, health plans, discounts, and career growth opportunities.

Find out more and apply now. We occasionally close jobs early, so apply promptly. For assistance or reasonable adjustments during the application process, contact us at [email protected].