Lead Hospitality Innovator (Hiring Immediately)

JR United Kingdom; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A vibrant restaurant chain in London is seeking a General Manager to inspire and lead a team, ensuring exceptional guest experiences while managing performance and fostering a positive work environment. The role offers numerous benefits, including a bonus scheme and private medical insurance.

Benefits

Bonus scheme – up to £8,000 annually

Private medical insurance

Free on-shift meals

50% discount for friends and family

Family-friendly policies

Opportunity to experience new menus first

National recognition programs

Pension scheme

Holiday entitlement

Cycle-to-work scheme

Qualifications

• Ability to cultivate a positive, inclusive work culture.
• Strong commitment to excellent guest service and team development.

Responsibilities

• Inspire and lead your team to deliver exceptional guest experiences.
• Manage restaurant performance through effective financial oversight.
• Recruit, onboard, and support the ongoing professional growth of your team.

Skills

Emotional Intelligence

Guest Service

Leadership

Problem Solving

Job description

Lead Hospitality Innovator (Hiring Immediately), London

Client: Wagamama

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Overview

We are seeking a General Manager to join our team at Wagamama, a vibrant restaurant chain with over 165 locations. We celebrate individuality and diversity, focusing on personality over perfection, and aim to nourish both body and soul.

Responsibilities

• Inspire and lead your team to deliver exceptional guest experiences, maintaining high standards and expectations.
• Coach and develop team members to reach their full potential, fostering a positive and inclusive work environment.
• Manage restaurant performance through effective financial oversight, including budgeting, inventory, labor, and strategic marketing.
• Recruit, onboard, and support the ongoing professional growth of your team.
• Create an inclusive environment where all team members feel respected and valued.
• Make quick, effective decisions as a forward-thinking problem solver.

Qualifications and Skills

• Ability to cultivate a positive, inclusive work culture through emotional intelligence and effective delegation.
• Strong commitment to excellent guest service and team development.
• Financial acumen with experience in budgeting, inventory, and data analysis.
• Leadership skills to build and nurture a high-performing team.
• Ability to adapt quickly and solve problems efficiently.

What We Offer

• Bonus scheme – up to £8,000 annually.
• Access up to 30% of earnings before payday with Wagestream.
• Private medical insurance.
• Free on-shift meals from our menu, with 50% discount outside work for friends and family.
• Family-friendly policies, including 26 weeks full pay and 13 weeks half pay for new parents or adopters.
• Opportunity to experience our new menus first.
• Wagamama parties and VIP guest events throughout the year.
• National recognition programs celebrating our team members.

Additional benefits include pension scheme, holiday entitlement, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.