Customer Advisor

TN United Kingdom; Sunderland; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading home improvement company as an expert advisor. Engage with customers, manage stock, and maintain store appearance while delivering excellent service. Enjoy a diverse environment with opportunities for learning and growth, along with competitive benefits.

Benefits

Competitive Salary

Award-winning Pension Scheme

ShareSave Options

6.6 Weeks Holiday

Employee Assistance Programme

Shopping Discounts

Wellbeing Benefits

Qualifications

• Eager to help and willing to learn.
• Friendly and outgoing personality.
• Ability to adapt to new technology.

Responsibilities

• Engaging with customers and managing stock.
• Setting up displays and maintaining store appearance.
• Learning paint-mixing and timber cutting.

Skills

Customer Service

Teamwork

Adaptability

Job description

Job Description

Join our team and become an expert advisor, inspiring and guiding customers through their home improvement projects. Your responsibilities will include engaging with customers, managing stock, setting up displays, and maintaining store appearance. You will have opportunities to learn paint-mixing and timber cutting, with a primary focus on delivering excellent customer service.

What We Need

We are looking for individuals who are eager to help, willing to learn, and passionate about home improvement. You should be friendly, outgoing, and enjoy assisting others. The ability to adapt to new technology and work in a team is essential. Flexibility to work on a rota that includes weekends, evenings, and bank holidays is also required.

What’s in It for You?

Become part of a valued team in a diverse and inclusive environment where everyone feels they belong. We offer access to networks supporting diversity and inclusion initiatives. Our benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, wellbeing benefits, and more. We also ensure you have adequate breaks to stay refreshed and perform at your best.

For support during the application or interview process, please contact us for any recruitment adjustments.