Sales Team Manager

TN United Kingdom; Poole; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the cruise sector is seeking an Interim Sales Team Manager in Poole. This hands-on leadership role involves managing a dynamic team, ensuring high service standards, and driving operational efficiency. The ideal candidate will possess strong people management skills and a proactive approach to challenges, ready to make a significant impact in a fast-paced environment.

Qualifications

• Proven leader with experience in a fast-paced operational environment.
• Strong planning and prioritisation abilities.
• Proactive, solutions-focused approach to challenges.

Responsibilities

• Oversee a dedicated Cruise team and manage performance.
• Conduct monthly one-to-one meetings for feedback and development.
• Promote a culture of engagement and continuous improvement.

Skills

Leadership

Organisational Skills

Problem-Solving

Communication

Multitasking

Planning

Job description

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Interim Sales Team Manager
Location: Poole
Salary: Competitive, depending on experience
Hours: Full-time, Monday to Friday (Office based)
Contract Type: Fixed Term (6 months to start)

TeamJobs Recruitment is excited to be working on behalf of our client to recruit an Interim Sales Team Manager for their Cruise Division. This role offers an excellent opportunity to lead a dynamic and growing team, ensuring the delivery of high service standards while driving efficiency and performance.

This is a hands-on leadership role where you'll act as the go-to person for day-to-day team operations, providing guidance, support, and structure to a high-performing group of professionals.

This is a fixed term contract for 6 months to begin with - however, there are always opportunities for the right fit.

About the Role:

As Sales Team Manager, you'll oversee a dedicated Cruise team, including Subject Matter Experts, Internal Account Support, and the CBN team. You'll be responsible for managing team performance, handling transactional decision-making, and maintaining an efficient and effective working environment.

Reporting directly to the Divisional Managing Director for Cruise, this role requires confident leadership, strong people management skills, and a proactive approach to operational delivery.

Key Responsibilities:

Manage:

Conduct monthly one-to-one meetings to offer feedback, development support and address concerns

Set clear expectations and performance goals

Respond to delivery issues and manage email queries in line with SLAs

Lead:

Promote a culture of engagement, motivation, and continuous improvement

Provide coaching and mentoring to encourage team growth and development

Analyse productivity and implement improvement plans as needed

Drive:

Support customers professionally via telephone

Maintain a thorough understanding of order processing procedures and channels

Use ERP, CRM and internal systems to ensure accurate and timely order management

Collaborate cross-functionally to prevent order issues and fulfil client requirements

Build a strong understanding of key clients and the cruise fulfilment process

Liaise closely with the CBN team to identify upcoming resource needs

What We're Looking For:

A proven leader who leads by example and builds strong relationships at all levels

Experience in a fast-paced, operational environment

Excellent organisational and multitasking skills

Strong planning and prioritisation abilities

A resilient and adaptable mindset

A proactive, solutions-focused approach to challenges

Confident communication and problem-solving skills

INDCP

This is an excellent opportunity for an experienced team manager or ambitious leader ready to step into a fast-moving interim role with real responsibility and impact.