Operations Manager

Impact Food Group; Bournemouth; On-site; GBP 52,000 - 61,000; Full time

Job summary

An established industry player is seeking an experienced Operations Manager to lead a dynamic team in the contract catering sector. This role involves overseeing multiple sites, ensuring high standards of food service, and fostering strong relationships with clients and suppliers. The ideal candidate will bring a wealth of experience in managing teams, financial oversight, and a passion for quality food service. With a competitive salary and a range of benefits including a car allowance and professional development opportunities, this position offers a chance to make a significant impact in a growing organization dedicated to positive social change.

Benefits

25 days paid annual leave

Life assurance

Company pension scheme

BUPA Healthcare

Online learning platform access

Employee wellbeing platform

Salary sacrifice electric car scheme

High street discounts

Annual Summer Party

Company awards

Qualifications

• Experience managing at least 8 sites in contract or retail catering.
• Strong financial management and client relationship skills.

Responsibilities

• Oversee a portfolio of schools and manage chef managers.
• Build strong relationships with clients and service providers.

Skills

Team Management

Client Relationship Management

Financial Management

Food Service Knowledge

Communication Skills

Organizational Skills

Education

Experience in Contract Catering

Management Experience

Tools

Office Suite

Job description

Role: Operations Manager
Salary: GBP52.5k plus Car Allowance (GBP5760) & Great Benefits
Location: Bournemouth & Surrounding Areas along South Coast

At Impact Food Group, we are more than a school caterer. The people are the heart of what we do. We are driven by creating a positive food culture and helping more students eat better food. Making a positive social impact is at the centre of our identity. We tirelessly learn, develop, and make improvements in every way, every day.

Delivered by our distinct and industry-leading brands Innovate, Cucina, and Chapter One, we cater for over 350,000 students. To find out more, visit our website.

Due to continued business growth, an exciting opportunity has arisen for an experienced Operations Manager to join our team. This role oversees a portfolio of schools and is field-based, so travel to support your teams is required.

The essential ingredient at the heart of our business is our people. We are seeking an experienced multisite Operations Manager with a background in excellent food catering services to join us.

Can you

1. Manage, inspire, and engage our teams?
2. Meet with clients to build strong, professional relationships with internal and external individuals, service providers, suppliers, and businesses?
3. Demonstrate passion and knowledge of great contemporary fresh food and service?
4. Deliver exceptional senior management operations in a contract catering environment for a range of senior clients with high standards?
5. Demonstrate strong motivation skills with a lead-by-example approach?
6. Deliver financial management skills—commercial and fixed price?

What can you bring?

1. A background as an Area Manager/Operations Manager within contract or retail catering, managing at least 8 sites.
2. Day-to-day management and guidance of chef managers, including client relationships, recruitment, and HR matters.
3. Comfortable communicating at all levels, from kitchen to boardroom.
4. A self-motivated, resilient, highly organized manager who understands prioritization.
5. Proficiency with Office suite, spreadsheets, and presentations.

What we d love to give you

1. Competitive salary up to GBP52.5k plus a Car Allowance (GBP5760).
2. 25 days paid annual leave plus bank holidays.
3. Life assurance & company pension scheme.
4. BUPA Healthcare.
5. Access to our extensive online learning platform and development opportunities.
6. An employee wellbeing platform.
7. Access to a salary sacrifice electric car scheme.
8. IFG rewards for high street discounts.
9. Annual Summer Party with company awards.

Additional Details

IFG is committed to safeguarding children, and our employees share this commitment. Successful candidates will undergo an enhanced DBS check, which we will cover the cost for.

We are an equal opportunities employer. If you require assistance during the interview process, please specify in your application. All information is confidential and GDPR compliant.

We look forward to receiving your application!