Admissions Officer (Summer FTC)

TN United Kingdom; Cambridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established educational provider is seeking an Admissions Officer for a summer fixed-term contract in Cambridge. This role involves processing student enquiries and applications, ensuring a smooth arrival for new students. The ideal candidate will possess strong administrative and organizational skills, with a focus on excellent customer service. You will work closely with internal teams and maintain positive relationships, contributing to the recruitment and conversion of students. This is a fantastic opportunity to join a diverse team dedicated to delivering exceptional educational experiences.

Qualifications

• Educated to A level or above.
• Experience in CRM systems and customer databases is desirable.

Responsibilities

• Process student applications from enquiry to arrival efficiently.
• Maintain accurate student databases and ensure compliance.

Skills

Administrative Skills

Customer Service

Communication Skills

Attention to Detail

Organizational Skills

Education

A Level or above

Tools

CRM Systems

Microsoft Office

Job description

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Admissions Officer (Summer FTC), Cambridge

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Client:

CATS Global Schools

Location:

Cambridge, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

58a9901e4563

Job Views:

1

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

CATS GLOBAL SCHOOLS

CATS Global Schools is leading provider of pre-university academic courses and English language courses in the UK and USA. We provide programmes including A Level, IB and University Foundation, as well as English Language Study and High School Diploma, to a growing number of international students seeking to win places at UK and American universities.

We operate several different educational brands: CATS College in Cambridge, Worthgate School in Canterbury and Guildhouse School in London; CATS Academy in Boston; Cambridge School of Visual and Performing Arts (CSVPA) and Stafford House English language schools and study holidays, as well as Bosworth Independent School, St Michael’s School and Bournemouth Collegiate School. We benefit from being part of a global team focused on delivering excellent teaching and learning.

OVERVIEW OF THE JOB
This is a full-time, fixed-term contract from 1st of June 2025 until 15th of September 2025, role based in the Admissions Team in Cambridge. The post holder will be required to process student enquiries and applications efficiently and timely manner and ensure smooth arrival for all new students. This is a fantastic opportunity for someone with excellent administration and organisation skills who can build relationships quickly and likes to partner with colleagues from the CATS Global Sales Teams, overseas offices and colleges.
They will provide a fast, efficient and welcoming service for all customers, internal and external, proactively pursuing student recruitment and conversion. From time to time the post holder will be required to undertake project work as directed by the Head of Admissions.
During peak seasons and busy periods, the post holder may be required to work weekends with prior notice and agreement.

REPORTS TO
You will be directly responsible to the Admissions Manager.

MAIN RESPONSIBILITIES OF THE JOB
Key Responsibilities:
Process student applications from initial enquiry to arrival (including relevant stages within this), ensuring turn-around times and accuracy are within agreed standards.
Prepare accurate and timely paperwork, including but not limited to offer packs and pre-arrival information.
Pro-actively manage arrival processes for the new incoming students in close cooperation with college teams, ensuring accurate visa and arrival information is captured and excellent customer service is delivered.
Maintain the accuracy and completeness of student databases and agent information, both internal and external compliance purposes.
Maintain positive and constructive relations with colleagues across the CATS Global Schools Group.
Maintain a good working knowledge of the relevant Admissions software, processes and databases.
Maintain a good working knowledge of the CATS Global Schools Group portfolio of colleges, courses and entry requirements to provide accurate advice and assessment to applicants.

PERSON SPECIFICATION

Education
Educated to A level or above.

Experience
Experience of CRM systems/customer databases. (Desirable)
Experience of working in a global business and/or education environment. (Desirable)
Experience in a distance sales environment. (Desirable)
Knowledge of the UKVI Points Based System and US SEVP. (Desirable)

Skills
Strong administrative skills, with the ability to manage a busy workload, to prioritisetasks and meet tight deadlines.
A high level of professionalism and excellent customer service skills.
Strong written and oral communication skills.
Excellent attention to detail, cultural awareness and sensitivity.
Competent user of Microsoft office package.
Ability to speak a foreign language (Desirable)

Behaviours
A reliable and conscientious team player who will not hesitate to support others within the business when required

OUR COMMITMENT TO INCLUSION AND DIVERSITY
We are committed to diversity, inclusion and belonging. Building on our core values Pioneering, Persevering, People We pledge to deliver a series of events, guest speakers and focus groups to make CATS Global Schools and employer of choice for all.

SAFEGUARDING
CGS is dedicated to safeguarding and promoting the welfare and well-being of children and young people. As such, appointment is subject to the satisfactory completion of safer recruitment employment checks in line with KCSIE guidelines. This will include satisfactory references, enhanced DBS from the Disclosures and Barring Service and, where applicable, any international equivalent being obtained. Shortlisted candidates will be subject to online checks which may include social media.