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Volunteer Duty Support

Change Grow Live

Horsham

On-site

GBP 10,000 - 40,000

Full time

30+ days ago

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An established industry player is seeking a friendly and organized individual for a receptionist/duty support role. In this volunteering position, you will be the welcoming face of the service, helping visitors and coordinating their appointments. This role is vital for ensuring that individuals seeking support feel valued and informed. If you are passionate about helping others and possess excellent communication skills, this opportunity will allow you to make a meaningful impact in your community while gaining valuable experience.

Must be 18 years or older and pass a DBS check.
Strong communication and customer service skills are essential.

Be the first point of contact, greeting visitors courteously.
Coordinate appointments and manage initial queries.

Communication Skills

Customer Service

Organizational Skills

None required

Overview

At STAR in our East Sussex hubs, you will be working with people to help them change the direction of their life, grow as an individual, and live life to its full potential.

Responsibilities

Your role as receptionist/duty support is to be the first point of contact within the service, greeting all our visitors promptly in a friendly and courteous manner.

Duties for the post include:

Dealing with initial queries
Coordinating appointments
Sign-posting to support available within the service and the community

Requirements

Please note that we require you to be 18 years of age or older to be considered for this volunteering role. This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Contact

If you have any questions on this opportunity that you would like to talk through, please contact us using the below details:

Heidi White | heidi.white@cgl.org.uk | 07500801729

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