The principal responsibilities of this job relate to the three companies within the group and are as follows:
Software – Bespoke
- Write and maintain bespoke software in the Universe pick-based language.
- Recommend improvements to existing software that better meet the company’s current and future business objectives.
Software – Packages
- Undertake the installation, configuration, and upgrade of third-party software packages, including Microsoft Office.
- Maintain written procedures to support this software, as necessary.
- Recommend upgrades and alternatives to existing software packages that better meet the company’s business objectives.
- Answer user enquiries related to their use of bespoke and package software, including enhancement requests, subject to approval by the managing director.
Security: including firewall
- Maintain and configure all Information Technology security, liaising with third parties where appropriate.
- Recommend improvements to existing security arrangements and procedures to further protect the company’s information systems.
- Remove unused programs, files, and dictionary items from the company’s systems.
Hardware: including servers, PCs, printers, etc., local and wide area networks
- Install, configure, and maintain all hardware components, liaising with third parties as applicable.
- Recommend improvements to existing electronic communication services to better meet the company’s business objectives.
- Maintain written procedures related to these systems, as necessary.
Website and DealerNet
- Ensure the correct operation of the company’s websites and web contact points with dealers and the public.
- Monitor website traffic and recommend improvements to increase visitor numbers and enhance marketing effectiveness.
- Improve the website’s search engine prominence.
- Liaise with the Marketing department regarding the company’s web presence.