Business Relations Manager

Ramsay Health Care; Ingatestone; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Business Relations Manager to enhance stakeholder engagement and drive growth for their healthcare services. This field-based role focuses on building strong relationships within the healthcare community to increase market share and brand awareness. The successful candidate will leverage analytics to optimize resources and develop a targeted engagement strategy. This is an exciting opportunity to make a significant impact in a reputable organization dedicated to delivering high-quality care and fostering a supportive work environment.

Benefits

25 days leave plus bank holidays

Private pension scheme

Flexible shift patterns

Private healthcare for employees

Life assurance

Free training and development

Free on-site parking

Subsidized staff restaurant

Discounted cinema tickets

Blue Light Card Scheme

Qualifications

• Experience in a similar healthcare role or proven sales track record.
• Exceptional organizational and communication skills are essential.

Responsibilities

• Support the Hospital Director in driving growth and increasing referrals.
• Organize educational events and develop referral opportunities.

Skills

Sales and Account Management

Organizational Skills

Communication Skills

Negotiation Skills

IT Literacy

Flexibility

Job description

Job Description

This role involves supporting the Hospital Director in driving growth and increasing referrals across all payor channels into the Springfield hospital and Ramsay Health Care as a whole. The focus is on developing and delivering excellent stakeholder engagement and communications.

The Business Relations Manager role is primarily field-based, with accountability for increasing and delivering targeted referrals and revenues by building strong links and effective stakeholder relationships within the healthcare community. You will work within a defined territory to increase Ramsay's market share and brand awareness.

You will organize and facilitate educational events and develop referral opportunities between consultants, GPs, and other external stakeholders through various high-quality communication methods, both virtually and face-to-face. Developing an engagement strategy and delivering promotional activities will be key responsibilities.

The role will be supported by analytics and data insights to optimize resource use and develop your portfolio, identifying opportunities for business development aligned with the hospital's strategic plan and targets.

What you'll bring

• Experience in a similar healthcare role or proven track record in sales and account management.
• Exceptional organizational skills.
• Ability to work effectively both in a team and independently in a field-based role.
• Excellent communication and negotiation skills.
• Tenacity and resilience with a strong desire to achieve targets.
• Strong IT literacy.
• Flexibility to work evenings and some weekends for scheduled events and hospitality.
• Full UK driving license.

Employee Benefits

• 25 days leave plus bank holidays.
• Buy & sell flexi leave options.
• Private pension scheme with Ramsay matching up to 5% after qualifying period.
• Flexible shift patterns where possible.
• Enhanced parental leave policies (launched 2023).
• Private healthcare for employees and dependents, including online GP services.
• Life assurance (Death in Service).
• Free training and development via the Academy.
• Free on-site parking.
• Subsidized staff restaurant.
• Over 8,000 discounts and offers via benefits portal.
• Discounted cinema tickets.
• Blue Light Card Scheme.

About Us

Ramsay Health Care UK is a reputable global hospital group with over 50 years of experience, being one of the leading independent hospital providers in England. We value a positive, proactive attitude and are committed to delivering the best care, guided by 'The Ramsay Way' culture which emphasizes that our staff and doctors are our greatest assets.

We support the UK's Armed Forces and Reservists, having achieved the Silver Award in the MOD's Armed Forces Covenant Employer Recognition Scheme. We are committed to equality of opportunity and all employment offers are subject to DBS checks.