E-Rostering Systems Support Specialist

NHS National Services Scotland; Dundee; On-site; GBP 25,000 - 32,000; Full time

Job summary

NHS National Services Scotland is seeking an eRostering Support Officer to join NHS Tayside’s expanding eRostering Team. The role focuses on maintaining the Allocate Optima system, supporting staff with rostering changes and system guidance, and contributing to digital transformation across services.

You will work with a supportive team, develop expertise in workforce systems, and have opportunities to progress within the NHS Tayside eRostering ecosystem as it scales to meet organisational needs.

Qualifications

• Strong IT skills and experience with computerised rostering systems.
• Ability to investigate issues and provide high-quality user support.
• Experience with Allocate Optima or similar workforce systems is desirable; training provided.

Responsibilities

• Perform day-to-day maintenance of the eRostering system and staff roster changes.
• Provide guidance on system use to staff at all levels.
• Support digital transformation and system modernisation of processes.
• Collaborate with the team to roll out the Allocate Optima eRostering system.

Skills

IT skills

Problem solving

Teamwork

Workload management

User support

Tools

Allocate Optima

Rostering systems

Job description

NHS National Services Scotland is seeking an eRostering Support Officer to join NHS Tayside’s expanding eRostering Team. The role focuses on maintaining the Allocate Optima system, supporting staff with rostering changes and system guidance, and contributing to digital transformation across services.

You will work with a supportive team, develop expertise in workforce systems, and have opportunities to progress within the NHS Tayside eRostering ecosystem as it scales to meet organisational needs.