E-Rostering Support & Admin Specialist

University Hospitals Coventry and Warwickshire NHS Trust; Coventry; On-site; GBP 26,000 - 27,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking an E-Rostering Assistant Administrator to support day-to-day first line E-Rostering system operations and staff training. You will troubleshoot issues, provide guidance on system use, and assist with data entry and reporting from the E-Rostering suite.

The role involves liaising with payroll and other Trust staff to ensure timely processing, maintaining user access, and contributing to process improvements within the rostering

Qualifications

• GCSE or equivalent qualification
• NVQ level 3 Diploma in Business Administration or equivalent
• Evidence of further development or qualifications relevant to the post

Responsibilities

• Provide basic roster action training of E-Rostering systems to users and address barriers to understanding.
• Process access/training/flexible working documents and reports; maintain & manager paper records; enter/store personal details within the system.
• Understand payroll deadlines/processes to ensure documentation supports timely payment of Trust staff.
• Communicate clearly with payroll services for simple and complex payroll queries.
• Assist with maintenance of users access to all elements of the E-Rostering system.
• Maintain excellent customer care and professionalism when interacting with all members of the multidisciplinary team.

Job description

University Hospitals Coventry and Warwickshire NHS Trust is seeking an E-Rostering Assistant Administrator to support day-to-day first line E-Rostering system operations and staff training. You will troubleshoot issues, provide guidance on system use, and assist with data entry and reporting from the E-Rostering suite.

The role involves liaising with payroll and other Trust staff to ensure timely processing, maintaining user access, and contributing to process improvements within the rostering